Smartsheet vs Teamwork Comparison
Compare Smartsheet vs Teamwork features, pricing, and more.
Last updated: November 2026
Smartsheet
6.8/10
Spreadsheet-based work management platform that teams and enterprises use to plan projects, automate workflows, and report on portfolios.
Teamwork.com
6.8/10
Client work management platform for agencies and professional services teams, combining projects, time tracking, budgets, resourcing and invoicing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.8/10 |
| Scalability | 9/10 | 7/10 |
| Analytics | 7/10 | 8/10 |
| Cost | 4/10 | 6/10 |
| Customization | 8/10 | 7/10 |
| Ease of Use | 6/10 | 6/10 |
| Integration | 7/10 | 7/10 |
| Security | 9/10 | 7/10 |
| Support | 6/10 | 8/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $12/user/mo Pro | $10/user/mo Basics |
| Estimated cost for 10 users | $120/mo Pro | $250/mo Accelerate |
| Features | ||
| Task management | ||
| Spreadsheet interface | ||
| Workflow Automation | ||
| Reporting | ||
| Dashboards | Not listed | |
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| File sharing | Not listed | |
| Gantt charts | ||
| Kanban boards | ||
| Scheduling | ||
| Timeline view | Not listed | |
| Time tracking | Not listed | |
| Task lists | Not listed | |
Which One Should You Choose?
Why choose Smartsheet
- Lower estimated cost for 10 users: $120/mo vs $250/mo
- Higher Scalability score (9/10 vs 7/10)
- Higher Security score (9/10 vs 7/10)
- Better fit for enterprise (9/10 vs 6/10)
Why choose Teamwork.com
- Has a free plan (Smartsheet does not)
- Higher Cost score (6/10 vs 4/10)
- Higher Support score (8/10 vs 6/10)
- Better fit for small business (7/10 vs 5/10)
Pros & Cons
Smartsheet
Pros
- The spreadsheet grid feels familiar to Excel users and supports strong formulas across sheets.
- One sheet can be viewed as a grid, Gantt chart, board or calendar.
- Its compliance record is strong, including SOC 2, ISO 27001, ISO 42001, FedRAMP and HIPAA support under a BAA on Enterprise.
- Dashboards can be shared with stakeholders who cannot open the underlying sheets.
- Bi-directional Jira and Salesforce connectors plus a well-documented API suit larger IT estates.
Cons
- There is no free plan, and reviewers on Capterra repeatedly call pricing high and restrictive for small teams.
- The 2024 to 2025 move to paid Member licensing ended free collaborators and raised costs for many existing customers.
- Advanced automations are complex to set up, according to reviewers.
- Key capabilities such as Dynamic View, Data Shuttle and Resource Management are sold as extra-cost add-ons or held for top tiers.
- Some users report slow dashboards and performance problems on large sheets.
- Pro allows 250 automations per month and caps teams at 10 Members.
Teamwork.com
Pros
- Client users with limited permissions and proofing let agencies share work and get approvals inside the tool.
- Time tracking, budgets, retainers and invoicing are part of the same platform, so there is no separate billing app.
- Reviewers praise its reporting on profitability, tracked time and team workload.
- More than 150 integrations, including Slack, Microsoft Office and an MCP server for AI assistants.
- Every plan includes SOC 2 compliance, two-factor authentication and a choice of US or EU hosting.
Cons
- Reviewers say the wide feature set means a long onboarding period.
- It is less suited to teams that only run internal projects.
- Optimize and Enterprise pricing is not public, and monthly billing costs about 29 percent more than annual.
- CRM and ERP integrations such as HubSpot, Salesforce and NetSuite are only on higher tiers.
- Some users report glitches, including task filtering bugs in the iOS app.
