Outplay
6.8/10Outplay is a multichannel sales engagement platform. Outbound sales teams use it to run email, phone, SMS, and LinkedIn sequences that sync with their CRM.
Data last updated November 2026 · Our methodology
Overview
Outplay is a sales engagement platform, formerly at outplayhq.com and now at outplay.ai. Sales development and outbound teams use it to automate prospect outreach. Reps build sequences that mix email, phone calls, SMS, WhatsApp, video, website chat, and automated LinkedIn steps. Action-based triggers move prospects from one sequence to another. The platform also includes a dashboard dialer, a centralized inbox, a Chrome extension for Gmail, AI sequence and email writers, and a newer sales agent for account research. Reports rank sequences, reps, and teams, and a leaderboard adds friendly competition. It works best for startups and mid-sized sales teams that already have a CRM such as Salesforce, HubSpot, or Pipedrive, and that want a cheaper alternative to Outreach or Salesloft. Pricing is published. There is a Free Forever plan for one user. Starter costs $39 per month and Growth costs $89 per user per month, both billed annually. Enterprise costs $139 per user per month and adds a power dialer, voicemail, Slack deal rooms, and team permissions. Extra mailboxes, calling minutes, and LinkedIn automation are sold as add-ons, but their prices are not public. The main limitation is that Outplay is not a full CRM. It has no native deal pipeline or support ticketing and depends on your CRM for those. Reviewers also mention occasional lag, reporting that is less deep than they would like, and limited native prospecting data.
Our Rating
Who Outplay is best for
Good fit
It is built for outbound sales development teams that run multichannel sequences.
A free plan and a $39 Starter tier suit small early-stage teams.
The Growth and Enterprise tiers offer unlimited seats and CRM sync for larger teams.
It is affordable and reviewers find it easy to use, though a separate CRM is still needed.
Less suited
It can run outreach for clients, but some reviewers note costs rise for larger teams.
An Enterprise tier exists, but reviewers say it lacks some advanced features that bigger competitors have.
Pros & Cons
Pros
- Sequences can mix email, phone, SMS, WhatsApp, video, chat, and LinkedIn steps in one flow.
- Published per-user prices are well below those of enterprise rivals such as Outreach, and there is a free plan.
- Reviewers on G2 and Capterra often praise its responsive customer support. G2 shows an average of 4.5 from 269 reviews.
- A 7-day Growth trial needs no credit card, and the account drops to the free plan afterwards without losing data.
- Reviewers say the interface is intuitive, especially for reps who have used other sales tools.
Cons
- It is not a full CRM. It has no native deal pipeline or ticketing and relies on an external CRM.
- Some users report occasional glitches and lag in displaying responses.
- Some users find reporting and native prospecting data limited.
- The power dialer and team permissions are only on the $139 Enterprise tier.
- Add-on prices and monthly billing rates are not published.
Key Features
Outplay Pricing
Free Forever
- 2 mailboxes
- AI mail writer
- 5k prospect storage
- 2,000 active prospects per month
- Manual email outreach and click-to-dial
Enterprise
or $1,668/user/year
- 100 AI sequences
- Everything in Growth
- Power dialer and voicemail
- Unlimited prospect storage
- Team management with permissions
- Slack deal rooms and slash commands
- $139 per user per month billed annually
Growth
or $1,068/user/year
- 50 AI sequences
- 100k prospect storage
- Basic Slack integration
- 2-year call recording storage
- Unlimited sequences and mailboxes
- Chrome extension and CRM integrations
- $89 per user per month billed annually
- Email, phone, social, and SMS outreach
Starter
- 5 mailboxes
- 20 AI sequences
- Unlimited emails
- 20k prospect storage
- $39 per month billed annually
- 1-year call recording storage
- Email outreach, CRM integrations, and a centralized inbox
Frequently Asked Questions
Yes. A 7-day trial unlocks the Growth plan with no credit card required. Afterwards the account moves to the Free Forever plan, which keeps one user, two mailboxes, and your data.
No. It is a sales engagement layer that syncs with CRMs such as Salesforce, HubSpot, and Pipedrive. Deal pipelines stay in your CRM.
The power dialer and voicemail come with the Enterprise plan at $139 per user per month, billed annually. Lower plans include click-to-dial.
Upgrades take effect immediately. Downgrades apply at the next billing cycle.
Outplay's own 2021 year-in-review says it completed a SOC 2 Type I audit and planned to pursue Type II. Completion of Type II was not confirmed in this research.
SelectHub reports that Outplay offers webhooks and API access for connecting other tools.
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