Copper CRM
6/10CRM built around Google Workspace that lets small and mid-sized sales teams manage contacts, pipelines and deals from inside Gmail and Google apps.
Data last updated November 2026 · Our methodology
Overview
Copper is a sales CRM, formerly called ProsperWorks, built around Google Workspace. Its Chrome extension puts contact records, deals and tasks inside Gmail, and it connects to Google Calendar, Contacts, Drive, Sheets and Looker Studio. It covers contact management, pipelines, task and workflow automation, bulk email, email series, reporting and basic project tracking. It also has iOS and Android apps and AI tools that draft and rewrite emails. Calling is not built in. Teams that need it connect JustCall or RingCentral. Copper suits small sales and client-service teams that already run on Gmail and want to start quickly. Pricing is per seat across three public plans. Basic costs $29 a month, or $23 a month billed annually. Professional costs $69, or $59 annually, and Business costs $134, or $99 annually. Each plan caps the number of contacts: 2,500 on Basic, 15,000 on Professional and unlimited on Business. Workflow automation, bulk email, reporting and integrations start at Professional, and the custom report builder is limited to Business. The biggest drawback is this tight feature gating, along with automation and reporting that reviewers describe as shallow. That limits Copper for larger or process-heavy teams, and for anyone outside the Google ecosystem.
Our Rating
Who Copper CRM is best for
Good fit
Fast Gmail-based setup and entry plans aimed at small teams make it a strong fit for Google Workspace small businesses.
Pipelines, opportunity tracking and email automation serve sales teams, though reviewers say automation logic gets limiting as teams grow.
Less suited
Built-in project tracking and Google Drive links help client-service firms that already use Workspace.
Quick onboarding suits startups, but there is no free plan and core automation requires the $59+ Professional tier.
- Mid-Market4/10
Reviewers report teams outgrowing its automation and reporting at around 15 to 20 users.
It lacks the depth of customization, reporting and scale that large organizations need, and it depends heavily on Google Workspace.
Pros & Cons
Pros
- Copper runs inside Gmail through a Chrome extension, which reviewers rate among the strongest Google Workspace integrations of any CRM.
- Onboarding is quick. Capterra reviewers report being up and running within about a day.
- Reviewers praise support, including training calls with real people. Eligible annual Professional and Business accounts get personal onboarding and premium support.
- iOS and Android apps, plus AI tools that draft and rewrite emails, are listed on the pricing page.
Cons
- Features are tightly gated. Workflow automation, bulk email, reporting and integrations require Professional at $59 or more per seat, and custom reports require Business.
- Reviewers say teams outgrow its automation and reporting at around 15 to 20 users.
- Calling is not built in. Teams need JustCall or RingCentral, and some users report activity-logging problems with Google Voice.
- Capterra reviewers report automatic renewals with no refunds, plus occasional glitches in the Chrome extension and filters.
- It is a poor fit for teams on Outlook or Office 365.
Key Features
Copper CRM Pricing
Basic
or $276/user/year (save 21%)
- Pipelines
- Task automation
- Contact enrichment
- Project management
- 2,500 contact limit
Professional
or $708/user/year (save 14%)
- Reporting
- Bulk email
- Integrations
- Everything in Basic
- Workflow automation
- 15,000 contact limit
Business
or $1,188/user/year (save 26%)
- Email series
- Custom reports
- Multi-currency
- Premium support
- Unlimited contacts
- Everything in Professional
Frequently Asked Questions
Basic costs $29 per seat per month, Professional $69 and Business $134 on monthly billing. Annual billing lowers these to $23, $59 and $99 per seat per month. Prices exclude taxes.
No. Copper offers a free trial that needs no credit card, but there is no permanent free tier. A third-party review says the trial lasts 14 days.
Basic allows 2,500 contacts, Professional 15,000, and Business has no contact limit.
Copper does not list a native dialer. Calling is handled through integrations such as JustCall and RingCentral.
Yes. The pricing page lists Sign in with Google and single sign-on through Okta.
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