Khaos Control
5.5/10A UK ERP for multichannel retailers, wholesalers and manufacturers that combines orders, stock and warehousing with built-in accounts that are ready for Making Tax Digital.
Data last updated November 2026 · Our methodology
Overview
Khaos Control is business management software from Khaos Control Solutions Ltd, based in Grantham, England. It runs sales orders, purchasing, inventory, warehousing, couriers, CRM and returns in one system, and it includes its own accounts package. The accounting side covers nominal accounting and journals, sales and purchase ledgers, debt management, bank import, credit notes, stock valuation and a balance sheet. It is ready for HMRC Making Tax Digital and handles country-specific tax. Businesses that prefer an external ledger can link it to Xero or QuickBooks instead. There are two main editions. Essential is a browser-based cloud system for small and mid-sized online sellers. Enterprise is a Windows application that can be self-hosted or cloud-hosted. It adds budget management, multi-currency support, EC Sales List reporting, user audit logs and advanced warehouse features, and Khaos says it suits firms turning over more than £2 million. A WordPress-based Ecommerce storefront is sold alongside both. The site lists 30+ marketplace, courier and CMS connections, including Amazon, eBay, Shopify, WooCommerce, PayPal, FedEx and DPD, plus a webhook API. Essential is charged monthly per user, and Enterprise is quoted after an assessment. Khaos does not publish prices on its own site. Directory listings show different figures, such as a starting price of £504 per month on G2 and Software Advice, so buyers should ask for a quote. The main limitation is that this is an operations-first ERP whose accounts suit trading businesses, not a general accounting product. Public reviews are few. They complain about slow invoice creation, frequent changes that disrupt workflows, thin documentation and, in a few cases, high project costs.
Our Rating
Who Khaos Control is best for
Best software for E-commerceGood fit
It is built around multichannel selling, with 30+ marketplace, cart and courier connections and stock syncing across channels.
Enterprise is aimed at firms turning over more than £2 million, with no limit on users or data and with customisation available.
Less suited
It has warehouse management, picking and packing, a WMS web service for 3PL data and many courier integrations.
Manufacturing is a target sector, and it includes kitting and builds, though it is not a full production planning system.
The cloud Essential edition is aimed at small and mid-sized businesses, but reviewers say it is not the cheapest option and that setup can involve paid training.
It has integrated ICAEW-accredited ledgers and MTD VAT filing, but its finance depth is secondary to operations.
Pros & Cons
Pros
- The accounts are built in and run on the same data as orders and stock, so stock valuation, ledgers and the balance sheet update without a separate accounting package. Reviewers say they could drop their separate accounts software.
- The accounts package is ICAEW accredited and ready for HMRC Making Tax Digital, which suits UK VAT-registered retailers and wholesalers.
- Integrations are broad for UK ecommerce, covering Amazon, eBay, Shopify, WooCommerce, Royal Mail, DPD, FedEx and Metapack, plus a webhook API.
- Reviewers on Trustpilot and Capterra often praise the in-house UK support and project teams for being responsive.
- It can be deployed in two ways: Essential runs in the cloud, while Enterprise can run on-premise or in the cloud and has no limit on users.
Cons
- Khaos publishes no prices on its own site. Third-party figures conflict, and some reviewers describe large project costs and say it is not the cheapest ERP.
- Reviewers report slow invoice creation, frequent product changes that disrupt their workflows, and a lack of user manuals.
- There are few public reviews (one on G2 and about nine on Capterra for the Cloud edition), and many date from 2018 to 2021.
- Some finance features, such as budget management, multi-currency and user audit logs, are documented for Enterprise rather than the cloud Essential edition.
- Khaos publishes no security certifications. The cloud product page only says that backups and security are handled automatically.
- Some directory listings say a native Magento integration was missing and that a third-party connector was needed.
Key Features
Khaos Control Pricing
Enterprise
- User audit logs
- No limit on users or data
- Customisable to the business
- Tailored quote, with no extra module costs
- Windows-based, self-hosted or cloud-hosted
- Advanced warehouse management and supply chain
- ICAEW-accredited accounts with budget management
- Multi-currency, country-specific VAT and EC Sales List reporting
Essential
- Optional Xero or QuickBooks link
- Ready for HMRC Making Tax Digital
- Webhook API and custom courier API
- Some features sold as a paid service
- Cloud-based, accessed from any browser
- 30+ marketplace, courier and CMS integrations
- Billed monthly per user, not per order or product
- Built-in accounts with nominal journals, sales and purchase ledgers, bank import, stock valuation and balance sheet
Frequently Asked Questions
No. Khaos Control has its own accounts with nominal journals, sales and purchase ledgers, bank import, stock valuation and a balance sheet. If your accountant prefers Xero or QuickBooks, you can connect to them instead.
Yes. Khaos says both Essential and Enterprise are ready for HMRC Making Tax Digital. Enterprise also handles country-specific VAT and EC Sales List reporting, and its accounts package is ICAEW accredited.
Khaos does not publish prices. Essential is billed monthly per user, and Enterprise is quoted after an account executive assesses your needs. Directory listings show different figures, such as a starting price of £504 per month on G2 and Software Advice and lower per-user figures on older listings, so ask for a current quote.
Essential is a cloud system you use in a browser, aimed at small and mid-sized businesses, and it can be running in about a week. Enterprise is a Windows application that you host yourself or in the cloud. It adds advanced warehousing, budget management, multi-currency, user audit logs and customisation, and Khaos aims it at firms turning over more than £2 million.
Khaos lists 30+ marketplace, courier and CMS connections, including Amazon, eBay, Shopify, WooCommerce, PayPal, FedEx and DPD. Directory listings also name BigCommerce, Royal Mail, Metapack, ShipStation and Mailchimp. A webhook API and a custom courier API are available.
Khaos offers a free demo or product tour that you book on its website. Some directory listings mention a trial, but the vendor's own pages do not confirm current trial terms.
An in-house UK team handles queries, training and troubleshooting by phone or email. Some reviewers say paid training or development work was needed beyond standard support, so check what your contract includes.
Similar Tools
See all alternatives
Cloud accounting software from Zoho for small and growing businesses, covering invoicing, bank reconciliation, bills, inventory and financial reporting.
Acumatica is a cloud ERP covering financials, distribution, manufacturing and construction for mid-sized businesses, priced by resources used rather than user seats.
A US cloud ERP from Intuit for mid-market multi-entity companies. It handles consolidation, intercompany accounting, dimensional reporting, forecasting, payments and add-on payroll on a QuickBooks base.
Ranked near Khaos Control in Finance Software
See Khaos Control in the listKhaos Control is #115 in Finance Software by our score.
