Haufe X360
6/10Cloud ERP built on Acumatica, with an optional CRM module, for German-speaking small and mid-sized service, trade and manufacturing firms.
Data last updated November 2026 · Our methodology
Overview
Haufe X360 is a modular cloud ERP from the Haufe Group. It is built on Acumatica and adapted for the German market. CRM is one of several bookable modules, alongside finance and controlling, inventory management, project controlling, document management, service management, production and quality management. The CRM module covers contact management, lead management, sales opportunities, campaign management, a ticket system, and analytics with forecasts. Because CRM data sits in the same system as orders, accounting and service, it suits Mittelstand companies that want sales and back-office work on one platform rather than a standalone sales tool. Pricing is per user per month and depends on the modules, users and interfaces you book. Every user needs a base license, and there is a minimum spend of 449 euros per month. Vendor examples based on the November 2025 price list start at 49 euros per user per month for a basic services setup and reach 102 euros once finance and CRM are added. Trade and production setups cost more. Implementation, training and partner support are billed separately by an implementation partner. Add-ons include a customer portal, contract management, and connectors for Salesforce, HubSpot, online shops and marketplaces. The platform also offers REST and SOAP APIs, and reviewers mention Power BI and Microsoft Office links. The main limitation is that this is an ERP-first product sold through partners. Reviewers describe a steep learning curve, unclear licensing, and pricing that is too high for very small firms. There is no free trial, and it is mainly available in German.
Our Rating
Who Haufe X360 is best for
Good fit
- Mid-Market8/10
Built for the German Mittelstand, combining ERP and CRM in one cloud system.
Less suited
Covers leads, opportunities and pipeline tracking, but as one module inside an ERP rather than a dedicated sales tool.
Most reviewers work at firms with 11 to 50 employees, but the 449 euro monthly minimum shuts out very small firms.
The minimum spend and partner-led implementation make it unsuitable for freelancers.
Pros & Cons
Pros
- CRM, finance, inventory, service and production run in one cloud system, so sales staff can see orders and accounting data without a separate integration.
- Modular per-user licensing means companies book only the modules each user needs.
- OMR reviewers rate support highly, with a 96 percent support score, and mention regular training.
- Reviewers mention an open API with REST and SOAP endpoints, plus links to Power BI and Microsoft Office.
- Hosted on servers in Germany and the EU, which helps German companies with data protection requirements.
Cons
- The 449 euro monthly minimum, plus partner implementation and training fees, makes it expensive for small firms.
- Reviewers report a steep learning curve and a complex interface for users coming from simpler tools.
- Reviewers describe the licensing as unclear and say custom fields cannot be added everywhere.
- There is no free trial, and the product is mainly available in German.
- Some users report long loading times and limited DATEV functionality.
Key Features
Haufe X360 Pricing
Services example 1 (order and purchasing, document management)
- Document management
- Order and purchasing
- Minimum spend of 449 EUR per month
- Updates, maintenance and cloud hosting included
Services example 2 (with finance and CRM)
- CRM
- Finance and controlling
- Everything in services example 1
- Minimum spend of 449 EUR per month
Trade example 3 (omnichannel retailer with CRM)
- CRM
- Document management
- Inventory management
- Order and purchasing
- Finance and controlling
Services example 3 (with service and inventory)
- Service management
- Inventory management
- Everything in services example 2
Production example 3
- Production
- Service management
- Document management
- Inventory management
- Order and purchasing
- Finance and controlling
Frequently Asked Questions
No. Haufe offers a free, non-binding initial consultation and a tailored demo instead of a trial.
You pay per user per month, based on the modules and interfaces you book. Every user needs a base license, and the minimum spend is 449 euros per month. Vendor examples range from 49 to 240 euros per user per month.
Implementation, training, ongoing partner support and individual customizations are billed separately, usually by the implementation partner. Updates, maintenance and cloud hosting are included.
Yes. Salesforce and HubSpot connectors are available as paid add-ons, and the platform also provides REST and SOAP APIs.
Yes. A free native app for iOS and Android is available, and reviewers say it offers full functionality.
OMR's listing says the data is hosted on servers in Germany and the EU, under an EU standard contract.
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