Haufe X360 vs Salesmate Comparison

Compare Haufe X360 vs Salesmate features, pricing, and more.

Last updated: November 2026

Haufe X360

6/10

Cloud ERP built on Acumatica, with an optional CRM module, for German-speaking small and mid-sized service, trade and manufacturing firms.

6.5/10

Winner

Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.

Feature	Haufe X360	Salesmate
Scores
Overall Rating	6/10	6.5/10
Customization	7/10	7/10
Analytics	7/10	6/10
Integration	7/10	5/10
Support	7/10	7/10
Ease of Use	5/10	7/10
Security	7/10	7/10
Cost	3/10	7/10
Scalability	7/10	6/10
Pricing
Free plan	No	No
Cheapest paid plan	€49/user/mo Services example 1 (order and purchasing, document management)	$29/user/mo Basic
Estimated cost for 10 users	€490/mo Services example 1 (order and purchasing, document management)	$290/mo Basic
Features
Marketing Automation
Collaboration
Customer Support Management
Lead Management
Integrations
Opportunity Management
Contact Management
Reporting & Analytics
Mobile Access
Built-in Calling	Not listed
Sales Automation	Not listed

CRM, finance, inventory, service and production run in one cloud system, so sales staff can see orders and accounting data without a separate integration.
Modular per-user licensing means companies book only the modules each user needs.
OMR reviewers rate support highly, with a 96 percent support score, and mention regular training.
Reviewers mention an open API with REST and SOAP endpoints, plus links to Power BI and Microsoft Office.
Hosted on servers in Germany and the EU, which helps German companies with data protection requirements.

The 449 euro monthly minimum, plus partner implementation and training fees, makes it expensive for small firms.
Reviewers report a steep learning curve and a complex interface for users coming from simpler tools.
Reviewers describe the licensing as unclear and say custom fields cannot be added everywhere.
There is no free trial, and the product is mainly available in German.
Some users report long loading times and limited DATEV functionality.

Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
All native integrations and the REST API are included on every plan at no extra cost.

Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
All fees are non-refundable, including unused time and voice credits.
Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.