DoorLoop
6.4/10DoorLoop is cloud property management software for residential and commercial landlords and property managers. It covers accounting, leasing, maintenance, rent payments, tenant CRM and AI agents.
Data last updated November 2026 · Our methodology
Overview
DoorLoop is a Miami-based property management platform for landlords and property management companies. One system handles rent collection, trust and general accounting, online applications and leases, e-signatures, maintenance requests, listing syndication to sites such as Zillow and Trulia, and portals for owners and tenants. Its CRM features track prospects, tenants, owners and vendors, and every plan includes a company website and one business phone number. The newer plans add AI agents. Connect includes a Receptionist Agent that answers tenant calls and messages around the clock. Multiply, which is invite-only, adds agents that move a maintenance work order through to a bill and a lease renewal through to signature. Pricing is per unit per month. One starts at $2.50 per unit and drops to as low as $1.50 per unit above 100 units. Connect is $4.00 per unit and Multiply is $5.00 per unit. Minimum spend and minimum unit counts apply, and annual billing saves up to 25 percent. Users and document storage are unlimited on every plan, and full API access is included. Tenant screening reports cost $35 each. Native integrations include QuickBooks Online and TransUnion screening, but most of the integrations listed on the vendor's site run through Zapier. DoorLoop is a vertical tool for real estate rather than a general sales CRM, so teams outside property management will find little use for it. Customers also complain that cancellations and refunds on annual prepayments are hard to get.
Our Rating
Finance Software6.5/10
CRM6.3/10
Who DoorLoop is best for
Best software for Real EstateGood fit
It is built specifically for landlords and property management companies.
Per-unit pricing and unlimited users suit small property management firms, but minimum spend requirements hurt landlords with only one or two units.
Less suited
Volume discounts above 100 units and the AI agents fit growing portfolios, though very large operators often choose Yardi or AppFolio.
Pros & Cons
Pros
- Every plan includes unlimited users and unlimited document storage, so adding staff does not raise the bill.
- Review sites rate it highly: G2 shows 4.8 stars from about 251 reviews, and reviewers often call it intuitive.
- The vendor's security page says it is SOC 2 compliant and lists 256-bit encryption, two-step verification, user roles and activity logs.
- AI agents on the higher plans answer tenant calls and messages and handle maintenance and lease renewal steps.
- Accounting, leasing, payments, maintenance and portals all live in one system.
Cons
- There is no free plan or free trial, and minimum spend rules make it expensive for owners with one or two units.
- BBB lists 31 complaints in three years, many about cancellation and billing.
- Most of the listed integrations run through Zapier rather than native connectors.
- It is not a general sales CRM and offers no deal pipeline or marketing automation for teams outside real estate.
Key Features
DoorLoop Pricing
Connect
- Everything in One
- VIP priority support
- Configurable AI rules
- Free incoming ACH payments
- From $4.00 per unit per month
- 10 announcement, text and AI message credits
- Receptionist Agent that handles tenant calls and messages 24/7
Multiply
- Everything in Connect
- Available by invitation only
- From $5.00 per unit per month
- New agents included at no extra cost
- Action logs written in plain language
- 20 announcement, text and AI message credits
- Lease Renewal Agent that takes a renewal through to signature
- Maintenance Ops Agent that takes a work order through to a bill
One
- AI Assistant
- Full API access
- Owner and tenant portals
- Unlimited users and document storage
- Incoming ACH payments cost $1.50 each
- Minimum spend and minimum units apply
- Company website and one business number
- 5 announcement, text and AI message credits
- Accounting, leasing, maintenance, payments and showings
- From $2.50 per unit per month, as low as $1.50 per unit above 100 units
Frequently Asked Questions
No. Every plan includes unlimited users and unlimited document storage.
DoorLoop charges per unit per month. One starts at $2.50 per unit (as low as $1.50 per unit above 100 units), Connect at $4.00 and Multiply at $5.00. Minimum spend applies, and yearly billing saves up to 25 percent.
Independent reviews say DoorLoop offers neither a free plan nor a free trial.
DoorLoop says it is SOC 2 compliant and hosted on AWS. It encrypts data with 256-bit encryption at rest and in transit, offers two-step verification and role-based access, and backs up data daily.
It syncs with QuickBooks Online, uses TransUnion for tenant screening and syndicates listings to Zillow and Trulia. Many other apps, such as Slack, Salesforce and DocuSign, connect through Zapier, and every plan includes full API access.
Yes. DoorLoop has apps on the App Store and Google Play.
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Ranked near DoorLoop in Finance Software
See DoorLoop in the listDoorLoop is #78 in Finance Software by our score.
