ONES vs SmartSuite Comparison
Compare ONES vs SmartSuite features, pricing, and more.
Last updated: November 2026
ONES
6.5/10
ONES is a project management and software delivery platform for engineering and product teams, combining issue tracking, sprints, test management, and a wiki.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 7.3/10 |
| Analytics | 6/10 | 7/10 |
| Cost | 7/10 | 6/10 |
| Customization | 7/10 | 9/10 |
| Ease of Use | 6/10 | 7/10 |
| Integration | 5/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Security | 8/10 | 9/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $99/user/mo Standard | $20/user/mo Team |
| Estimated cost for 10 users | Free Free | $200/mo Team |
| Features | ||
| App integrations | ||
| Collaboration tools | ||
| Dashboards | ||
| Docs | ||
| Gantt charts | ||
| Kanban boards | ||
| Reporting | ||
| Scheduling | ||
| Spreadsheet interface | ||
| Task lists | ||
| Task management | ||
| Timeline view | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Databases | Not listed | |
| File sharing | Not listed | |
| Knowledge base | Not listed | |
| Team messaging | Not listed | |
| Time tracking | Not listed | |
| Whiteboards | Not listed | |
ONES vs SmartSuite cost by team size
ONES costs less from 5 to 25 users; SmartSuite costs less at 50 users.
| Team size | ONES | SmartSuite |
|---|---|---|
| 1 user | FreeFree | Contact for pricing |
| 5 users | FreeFree | $100/moTeam |
| 10 users | FreeFree | $200/moTeam |
| 25 users | FreeFree | $500/moTeam |
| 50 users | $8,600/moBusiness | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ONES
- Has a free plan (SmartSuite does not)
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (7/10 vs 6/10)
- Better fit for startups (7/10 vs 4/10)
Why choose SmartSuite
- Higher Customization score (9/10 vs 7/10)
- Higher Integration score (7/10 vs 5/10)
- Better fit for financial services (7/10 vs 5/10)
Pros & Cons
ONES
Pros
- The free plan covers up to 30 seats and already includes sprint, test, and release management.
- Issue tracking, test cases, and the wiki live in one product, so teams do not have to link Jira, a test tool, and Confluence.
- It can be deployed as SaaS, on-premises, in a private cloud, or air-gapped, which suits regulated industries.
- The vendor reports SOC 2 Type II, ISO 27001, ISO 27018, and GDPR compliance.
- Business and Enterprise plans include tooling to migrate from Jira and Confluence.
Cons
- There are very few independent reviews: about 13 on G2 and 9 on Capterra.
- G2 reviewers mention a learning curve for new users.
- Its third-party integration catalogue looks small next to Jira's or monday.com's.
- Gantt charts and automation need a paid plan, and resource scheduling needs Business.
- Most of the comparison content available online is published by ONES itself.
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.5/10 for ONES. The largest gap is in Customization: 7/10 for ONES and 9/10 for SmartSuite.
ONES costs less for 10 users: free on its Free plan, against about $200/mo on its Team plan for SmartSuite, billed monthly.
ONES has a free plan; SmartSuite does not list one.
ONES is the better fit for startups: we rate it 7/10 for them, against 4/10 for SmartSuite.
