ONES
6.5/10ONES is a project management and software delivery platform for engineering and product teams, combining issue tracking, sprints, test management, and a wiki.
Data last updated November 2026 · Our methodology
Overview
ONES, sold under the ONES.com brand, is a project management platform built for software teams. Its main pitch is to replace Jira and Confluence with one product. ONES Project covers requirements, tasks, backlogs, sprints, and releases. Test cases and defect tracking are built in, so work can be traced from requirement to delivery. ONES Wiki provides a connected knowledge base. Teams can run Agile, Waterfall, or hybrid processes. Recent additions include an AI assistant and an MCP server. It suits engineering organisations that want planning, quality assurance, and documentation in one place. It also suits regulated or security-conscious companies, because it can run as SaaS, on-premises, in a private cloud, or in an air-gapped environment. Pricing is per seat. A Free plan allows up to 30 seats. On annual billing, Standard costs $98.50 per seat per year, Business costs $172, and Enterprise is listed at $258 but is sold through sales. Annual billing is said to save 30% compared with monthly billing. Gantt charts and custom automation start at Standard. Resource scheduling, cross-project Gantt, metrics, and Jira and Confluence migration start at Business. ONES Desk, a service-desk add-on, costs $42 per seat per year. Built-in integrations include Slack, Microsoft Teams, GitHub, and GitLab, along with an API and MCP. The vendor reports SOC 2 Type II and several ISO certifications. The main limitation is a thin third-party ecosystem and very little independent review evidence: G2 and Capterra each list only about a dozen reviews or fewer, and reviewers mention a learning curve.
Our Rating
Who ONES is best for
Good fit
It is built for software teams, with sprints, releases, test cases and defect tracking.
It offers on-premises and air-gapped deployment, SOC 2 and ISO certifications, an Approval Center, and a 99.95% SLA.
- Mid-Market8/10
The Business tier adds resource scheduling, cross-project Gantt, and Jira migration for growing engineering organisations.
Requirements, backlogs and traceability from requirement to delivery are included.
It is aimed at software delivery organisations replacing Jira and Confluence.
Software startups can run sprints and test management on the free plan for up to 30 seats.
Less suited
It offers air-gapped and on-premises deployment and lists SOC 2 for regulated companies.
The free tier helps, but the product is built around software delivery rather than general business work.
There is no evidence of client-facing collaboration features.
- Customer Support Teams3/10
A separate ONES Desk service-desk product exists, but this product is not built for support.
Pros & Cons
Pros
- The free plan covers up to 30 seats and already includes sprint, test, and release management.
- Issue tracking, test cases, and the wiki live in one product, so teams do not have to link Jira, a test tool, and Confluence.
- It can be deployed as SaaS, on-premises, in a private cloud, or air-gapped, which suits regulated industries.
- The vendor reports SOC 2 Type II, ISO 27001, ISO 27018, and GDPR compliance.
- Business and Enterprise plans include tooling to migrate from Jira and Confluence.
Cons
- There are very few independent reviews: about 13 on G2 and 9 on Capterra.
- G2 reviewers mention a learning curve for new users.
- Its third-party integration catalogue looks small next to Jira's or monday.com's.
- Gantt charts and automation need a paid plan, and resource scheduling needs Business.
- Most of the comparison content available online is published by ONES itself.
Key Features
ONES Pricing
Free
- Up to 30 seats
- Custom issue types
- Email and community support
- 30 MB maximum attachment size
- 20 AI credits per user per month
- Slack and Microsoft Teams integrations
- Wiki templates and document import/export
- Project, task, sprint, test, and release management
Business
or $172/user/year (save 92%)
- Issue hierarchy
- Resource scheduling
- MFA and watermarking
- Everything in Standard
- Jira and Confluence migration
- 100 AI credits per user per month
- Advanced fields and built-in metrics
- Cross-project Gantt and baseline management
- Spreadsheet, wiki insights, and Xmind for wiki
- Dedicated account manager, 24/7 support for critical issues, 1-hour response, 99.9% SLA
Enterprise
or $258/user/year (save 92%)
- Approval Center
- Sold through sales
- Everything in Business
- 200 AI credits per user per month
- 24/7 support for all issues, 30-minute response, 99.95% SLA
Standard
or $99/user/year (save 92%)
- Gantt chart
- Everything in Free
- Custom automation rules
- Page publish and page lock
- 300 MB maximum attachment size
- 50 AI credits per user per month
- 9/5 support with 2-hour response for critical issues
Frequently Asked Questions
Yes. Jira and Confluence migration is included from the Business plan upward.
Its trust page lists SOC 2 Type II, ISO 27001, ISO 27018, ISO 20000, ISO 9001, CMMI Level 5, and GDPR compliance.
Yes. The Free plan supports up to 30 seats and includes project, sprint, test, and release management, with 20 AI credits per user per month.
ONES says committing to an annual plan gives a 30% discount compared with monthly billing.
Yes. It can run on-premises, in a private cloud, or air-gapped, as well as in ONES's AWS-hosted cloud.
Free gets email and community support. Standard gets 9/5 support. Business adds a dedicated account manager and a 99.9% SLA. Enterprise adds 24/7 coverage with 30-minute response.
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