Certinia vs SmartSuite Comparison
Compare Certinia vs SmartSuite features, pricing, and more.
Last updated: November 2026
Certinia
6.3/10
Certinia is a professional services automation platform built natively on Salesforce that helps services firms run projects, resource scheduling, time tracking and services finances.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.3/10 |
| Cost | 2/10 | 6/10 |
| Ease of Use | 4/10 | 7/10 |
| Analytics | 8/10 | 7/10 |
| Customization | 8/10 | 9/10 |
| Scalability | 9/10 | 7/10 |
| Support | 6/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Security | 8/10 | 9/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $20/user/mo Team |
| Estimated cost for 10 users | Contact for pricing | $200/mo Team |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Team messaging | Not listed | |
| Timeline view | Not listed | |
| Whiteboards | Not listed | |
Certinia vs SmartSuite cost by team size
| Team size | Certinia | SmartSuite |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | Contact for pricing | $100/moTeam |
| 10 users | Contact for pricing | $200/moTeam |
| 25 users | Contact for pricing | $500/moTeam |
| 50 users | Contact for pricing | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Certinia
- Higher Scalability score (9/10 vs 7/10)
- Higher Analytics score (8/10 vs 7/10)
Why choose SmartSuite
- Higher Cost score (6/10 vs 2/10)
- Higher Ease of Use score (7/10 vs 4/10)
- Better fit for small business (6/10 vs 3/10)
- Better fit for healthcare (7/10 vs 4/10)
Pros & Cons
Certinia
Pros
- Runs natively on Salesforce, so opportunities convert to projects on shared customer records without a separate integration.
- Combines resource scheduling, time and expense, and billing and revenue forecasting in one services-focused suite.
- Holds strong security assurance, with SOC 1 Type II, SOC 2 Type II and SOC 3 attestations plus HIPAA business associate support.
- Reviewers praise how it calculates project actuals automatically.
- Rated 4.3 out of 5 from about 711 reviews on G2.
Cons
- No public pricing, and reviewers describe the cost as premium.
- Reviewers report a steep learning curve and lengthy deployments.
- Requires Salesforce, which adds licensing and admin overhead.
- A TrustRadius reviewer criticized limited archiving of historical data.
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.3/10 for Certinia. The largest gap is in Cost: 2/10 for Certinia and 6/10 for SmartSuite.
No, neither Certinia nor SmartSuite lists a free plan.
SmartSuite is the better fit for healthcare: we rate it 7/10 for them, against 4/10 for Certinia.
