actiTIME vs SmartSuite Comparison

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Why choose actiTIME

• Has a free plan (SmartSuite does not)
• Lower estimated cost for 10 users: $60/mo vs $200/mo
• Higher Cost score (8/10 vs 6/10)
• Better fit for freelancers (6/10 vs 3/10)
• Better fit for startups (7/10 vs 4/10)

Why choose SmartSuite

• Higher Customization score (9/10 vs 6/10)
• Higher Integration score (7/10 vs 4/10)
• Better fit for enterprise (7/10 vs 4/10)
• Better fit for mid-market (8/10 vs 6/10)

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actiTIME

Pros

• Low per-user price, falling to 5 USD per user per month above 40 users, plus a free plan for up to 3 users.
• Detailed billable and non-billable time tracking, with reports comparing actual time against estimates.
• Can be self-hosted, with direct database access, for organisations that keep data on their own servers.
• Pairs with actiPLANS for leave, PTO, and shift scheduling in a connected system.
• Reviewers on Software Finder give ease of use and support high marks (about 9 out of 10).

Cons

• Few native integrations: only QuickBooks, Zapier, the Chrome plugin, and actiPLANS are listed.
• Reviewers describe the interface as dated and cluttered.
• Task and project management is shallow compared with dedicated PM suites, and no Gantt view was found.
• Invoicing and reporting have gaps, including no saved recurring invoice items, according to reviewers.
• Self-hosted major upgrades cost the full original license price again.

SmartSuite

Pros

• The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
• Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
• Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
• It ships more than 200 templates and an AI solution builder to speed up setup.
• Reviewers describe the support team as responsive.

Cons

• Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
• The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
• SAML SSO and SCIM are available only on Enterprise and Signature plans.
• There is no team chat or whiteboard, and external access is limited to read-only shared views.
• Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.