Certinia vs Jira Comparison
Compare Certinia vs Jira features, pricing, and more.
Last updated: November 2026
Certinia
6.3/10
Certinia is a professional services automation platform built natively on Salesforce that helps services firms run projects, resource scheduling, time tracking and services finances.
Jira
7.3/10
Atlassian's work and issue-tracking platform for planning, tracking, and shipping projects, with scrum and kanban boards built mainly for software and technical teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.3/10 |
| Cost | 2/10 | 7/10 |
| Ease of Use | 4/10 | 4/10 |
| Analytics | 8/10 | 7/10 |
| Customization | 8/10 | 9/10 |
| Scalability | 9/10 | 9/10 |
| Support | 6/10 | 6/10 |
| Integration | 8/10 | 9/10 |
| Security | 8/10 | 8/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | Contact for pricing | $8/user/mo Standard |
| Estimated cost for 10 users | Contact for pricing | Free Free |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Reporting | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| Kanban boards | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
Certinia vs Jira cost by team size
| Team size | Certinia | Jira |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | FreeFree |
| 25 users | Contact for pricing | $212/moStandard |
| 50 users | Contact for pricing | $424/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Certinia
- Higher Analytics score (8/10 vs 7/10)
Why choose Jira
- Has a free plan (Certinia does not)
- Higher Cost score (7/10 vs 2/10)
- Higher Customization score (9/10 vs 8/10)
- Better fit for startups (8/10 vs 2/10)
- Better fit for small business (6/10 vs 3/10)
Pros & Cons
Certinia
Pros
- Runs natively on Salesforce, so opportunities convert to projects on shared customer records without a separate integration.
- Combines resource scheduling, time and expense, and billing and revenue forecasting in one services-focused suite.
- Holds strong security assurance, with SOC 1 Type II, SOC 2 Type II and SOC 3 attestations plus HIPAA business associate support.
- Reviewers praise how it calculates project actuals automatically.
- Rated 4.3 out of 5 from about 711 reviews on G2.
Cons
- No public pricing, and reviewers describe the cost as premium.
- Reviewers report a steep learning curve and lengthy deployments.
- Requires Salesforce, which adds licensing and admin overhead.
- A TrustRadius reviewer criticized limited archiving of historical data.
Jira
Pros
- The free plan supports up to 10 users and includes scrum and kanban boards.
- Reviewers highlight deep customization of workflows, boards, and fields.
- Sprint and agile management are strong, and Jira integrates with GitHub and Git tools.
- It links closely with Confluence and other Atlassian products, so tickets can be referenced across those apps.
- Time tracking is built into every plan, including Free.
Cons
- Reviewers report a steep learning curve and an interface that overwhelms non-technical users.
- Users report slow issue loading and laggy boards in large deployments.
- Paid Marketplace apps can add hidden costs for reporting, CRM, and helpdesk needs.
- The free plan is limited to 100 emails per day and community support only.
- Troubleshooting failed automation rules can be frustrating.
Not sold on either?
Frequently Asked Questions
Jira scores higher on our Project Management criteria: 7.3/10 against 6.3/10 for Certinia. The largest gap is in Cost: 2/10 for Certinia and 7/10 for Jira.
Jira has a free plan; Certinia does not list one.
Jira is the better fit for startups: we rate it 8/10 for them, against 2/10 for Certinia.
