Bitrix24 vs Jira Comparison
Compare Bitrix24 vs Jira features, pricing, and more.
Last updated: November 2026
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
Jira
7.3/10
Atlassian's work and issue-tracking platform for planning, tracking, and shipping projects, with scrum and kanban boards built mainly for software and technical teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 7.3/10 |
| Cost | 8/10 | 7/10 |
| Ease of Use | 5/10 | 4/10 |
| Analytics | 6/10 | 7/10 |
| Customization | 8/10 | 9/10 |
| Scalability | 7/10 | 9/10 |
| Support | 5/10 | 6/10 |
| Integration | 7/10 | 9/10 |
| Security | 7/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $69/mo Basic | $8/user/mo Standard |
| Estimated cost for 10 users | $144/mo Standard | Free Free |
| Features | ||
| App integrations | ||
| Collaboration tools | ||
| Kanban boards | ||
| Reporting | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Dashboards | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Knowledge base | Not listed | |
| Scheduling | Not listed | |
| Team messaging | Not listed | |
Bitrix24 vs Jira cost by team size
Jira costs less up to 10 users; Bitrix24 costs less from 25 users.
| Team size | Bitrix24 | Jira |
|---|---|---|
| 1 user | $69/moBasic | FreeFree |
| 5 users | $69/moBasic | FreeFree |
| 10 users | $144/moStandard | FreeFree |
| 25 users | $144/moStandard | $212/moStandard |
| 50 users | $144/moStandard | $424/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Bitrix24
- Higher Cost score (8/10 vs 7/10)
- Higher Ease of Use score (5/10 vs 4/10)
- Better fit for sales teams (8/10 vs 2/10)
- Better fit for small business (8/10 vs 6/10)
Why choose Jira
- Lower estimated cost for 10 users: Free vs $144/mo
- Higher Scalability score (9/10 vs 7/10)
- Higher Integration score (9/10 vs 7/10)
- Better fit for developers (10/10 vs 5/10)
- Better fit for enterprise (9/10 vs 7/10)
Pros & Cons
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
Jira
Pros
- The free plan supports up to 10 users and includes scrum and kanban boards.
- Reviewers highlight deep customization of workflows, boards, and fields.
- Sprint and agile management are strong, and Jira integrates with GitHub and Git tools.
- It links closely with Confluence and other Atlassian products, so tickets can be referenced across those apps.
- Time tracking is built into every plan, including Free.
Cons
- Reviewers report a steep learning curve and an interface that overwhelms non-technical users.
- Users report slow issue loading and laggy boards in large deployments.
- Paid Marketplace apps can add hidden costs for reporting, CRM, and helpdesk needs.
- The free plan is limited to 100 emails per day and community support only.
- Troubleshooting failed automation rules can be frustrating.
Not sold on either?
Frequently Asked Questions
Jira scores higher on our Project Management criteria: 7.3/10 against 6.8/10 for Bitrix24. The largest gap is in Integration: 7/10 for Bitrix24 and 9/10 for Jira.
Jira costs less for 10 users: free on its Free plan, against about $144/mo on its Standard plan for Bitrix24, billed monthly.
Yes, both Bitrix24 and Jira have a free plan.
Bitrix24 is the better fit for sales teams: we rate it 8/10 for them, against 2/10 for Jira.
