Microsoft Dynamics 365 Sales vs Revenue.io: Complete Comparison (2026)
An in-depth comparison of Microsoft Dynamics 365 Sales and Revenue.io to help you choose the right tool for your business.
Last updated: November 2026
Microsoft Dynamics 365 Sales
6.8/10
Microsoft's sales CRM for managing leads, accounts and opportunities, with Microsoft 365 integration and Copilot AI agents in its higher tiers.
Revenue.io
5.7/10
Salesforce-native AI revenue platform that adds dialing, sales engagement sequences, real-time call coaching and conversation intelligence for Salesforce sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 5.7/10 |
| Analytics | 8/10 | 7/10 |
| Cost | 3/10 | 3/10 |
| Customization | 9/10 | 6/10 |
| Ease of Use | 4/10 | 5/10 |
| Integration | 9/10 | 5/10 |
| Scalability | 9/10 | 8/10 |
| Security | 8/10 | 7/10 |
| Support | 6/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $65/user/mo Sales Professional | Contact for pricing |
| Estimated cost for 10 users | $650/mo Sales Professional | Contact for pricing |
| Features | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | Not listed | |
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
| Mobile Access | Not listed | |
Which One Should You Choose?
Why choose Microsoft Dynamics 365 Sales
- Higher Integration score (9/10 vs 5/10)
- Higher Customization score (9/10 vs 6/10)
Why choose Revenue.io
- Higher Support score (8/10 vs 6/10)
- Higher Ease of Use score (5/10 vs 4/10)
Pros & Cons
Microsoft Dynamics 365 Sales
Pros
- Works natively with Microsoft 365 and the Dynamics 365 and Power Platform stack, which suits firms that already run on Microsoft.
- Deep customization and automation, which reviewers often name as a key strength.
- Copilot features and prebuilt AI agents are included from the Enterprise tier, and Premium bundles 1,000 Copilot Credits per user each month.
- Flexible licensing, including attach licenses for existing Dynamics 365 users and device licenses for shared machines.
Cons
- Steep learning curve, the most common complaint in G2 reviews (3.8/5 average from about 1,600 reviews).
- Setup and customization are complex for non-technical users and usually need an admin or partner.
- Advanced features and AI capacity cost extra, and Premium more than doubles the per-user price of Professional.
- The Professional tier has limited customization, which pushes many buyers to the $105 Enterprise tier.
Revenue.io
Pros
- Calls and activities log natively in Salesforce, with recordings attached to the right records, which cuts manual data entry.
- Moments coaching prompts reps during live calls, and managers can listen in or whisper.
- Reviewers often praise support responsiveness and onboarding, and third parties report implementations of about a month.
- Strong review scores, including 4.7 out of 5 on G2 from more than 570 reviews and 4.9 on AppExchange.
Cons
- It only works with Salesforce, so HubSpot, Pipedrive and Zoho users cannot use it.
- Dropped calls, audio problems and freezing are the most common complaints, and one source says they are worst on mobile.
- No pricing is published, and Vendr data shows a median contract of roughly $59,000 to $64,000 a year.
- Users report a learning curve of 2 to 4 weeks and a complex admin setup.
- It includes no prospecting or contact data, so leads must come from another source.
