Close vs Microsoft Dynamics 365 Sales Comparison
Compare Close vs Microsoft Dynamics 365 Sales features, pricing, and more.
Last updated: March 2026
Close
7.9/10
Conversation-first CRM with built-in calling and AI
Winner
Microsoft Dynamics 365 Sales
8.1/10
CRM integrated with Office 365 and LinkedIn
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Overall Scores | ||
| Overall Rating | 7.9/10 | 8.1/10 |
| Customization | 6/10 | 9/10 |
| Analytics | 8/10 | 9/10 |
| Integration | 8/10 | 10/10 |
| Support | 9/10 | 8/10 |
| Ease of Use | 9/10 | 6/10 |
| Security | 8/10 | 10/10 |
| Cost | 9/10 | 5/10 |
| Scalability | 6/10 | 10/10 |
| Pricing | ||
| Free | ||
| Starter | $29/mo | |
| Professional | $69/mo | $65/mo |
| Enterprise | $95/mo | |
| Features | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Collaboration | ||
Pros & Cons
Close Pros
- Great for sales teams
- Scalable
- Strong CRM focus
- Built-in calling
- Great support
- Automation
Cons
- Pricey
- Expensive
- Expensive
- Limited marketing tools
- Setup complexity
- Limited integrations
Microsoft Dynamics 365 Sales Pros
- Powerful CRM
- Highly scalable
- Strong analytics
- Microsoft integration
- Best ecosystem
- Enterprise features
Cons
- Learning curve
- Complex
- Very expensive
- Expensive
- Requires admin
- Setup cost
Choose Close if you...
- Need a comprehensive all-in-one solution
- Have a larger team that needs collaboration features
- Value extensive integration options
Choose Microsoft Dynamics 365 Sales if you...
- Are looking for a more affordable option
- Prefer a simpler, more focused tool
- Need quick setup with minimal learning curve