Close vs Salesforce Sales Cloud Comparison
Compare Close vs Salesforce Sales Cloud features, pricing, and more.
Last updated: March 2026
Close
7.9/10
Conversation-first CRM with built-in calling and AI
Winner
Salesforce Sales Cloud
8.4/10
Market-leading cloud CRM platform with 20% market share
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Overall Scores | ||
| Overall Rating | 7.9/10 | 8.4/10 |
| Ease of Use | 9/10 | 7/10 |
| Customization | 6/10 | 10/10 |
| Integration | 8/10 | 10/10 |
| Scalability | 6/10 | 10/10 |
| Analytics | 8/10 | 10/10 |
| Security | 8/10 | 10/10 |
| Support | 9/10 | 9/10 |
| Cost | 9/10 | 4/10 |
| Pricing | ||
| Free | ||
| Starter | $29/mo | |
| Professional | $69/mo | $80/mo |
| Enterprise | $165/mo | |
| Features | ||
| Contact Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Sales Automation | ||
| Reporting & Analytics | ||
| Integrations | ||
| Mobile Access | ||
Pros & Cons
Close Pros
- Great for sales teams
- Scalable
- Strong CRM focus
- Built-in calling
- Great support
- Automation
Cons
- Pricey
- Expensive
- Expensive
- Limited marketing tools
- Setup complexity
- Limited integrations
Salesforce Sales Cloud Pros
- Industry leader
- Highly scalable
- Powerful automation
- Highly customizable
- Best ecosystem
- Scalable
Cons
- Complex UI
- Expensive
- Very expensive
- Steep learning curve
- Requires admin
- Costly setup
Choose Close if you...
- Need a comprehensive all-in-one solution
- Have a larger team that needs collaboration features
- Value extensive integration options
Choose Salesforce Sales Cloud if you...
- Are looking for a more affordable option
- Prefer a simpler, more focused tool
- Need quick setup with minimal learning curve