CMap vs SmartTask Comparison
Compare CMap vs SmartTask features, pricing, and more.
Last updated: November 2026
CMap
6.2/10
CMap is a UK-built CRM, project management and PSA platform for professional services firms such as architects, engineers, consultancies and accountants.
SmartTask
6.7/10
SmartTask is a work management platform that combines projects, time tracking, a client portal and a sales CRM for agencies and client delivery teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.2/10 | 6.7/10 |
| Customization | 6/10 | 7/10 |
| Analytics | 6/10 | 6/10 |
| Integration | 7/10 | 5/10 |
| Support | 6/10 | 8/10 |
| Ease of Use | 7/10 | 7/10 |
| Security | 8/10 | 5/10 |
| Cost | 4/10 | 9/10 |
| Scalability | 6/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | Contact for pricing | $6/user/mo Premium |
| Estimated cost for 10 users | Contact for pricing | Free Free Forever |
| Features | ||
| Scheduling | ||
| File sharing | ||
| App integrations | ||
| Task management | ||
| Time tracking | ||
| Dashboards | ||
| Collaboration tools | ||
| Reporting | ||
| Team messaging | Not listed | |
| Client collaboration | Not listed | |
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
| Kanban boards | Not listed | |
| Whiteboards | Not listed | |
CMap vs SmartTask cost by team size
| Team size | CMap | SmartTask |
|---|---|---|
| 1 user | Contact for pricing | FreeFree Forever |
| 5 users | Contact for pricing | FreeFree Forever |
| 10 users | Contact for pricing | FreeFree Forever |
| 25 users | Contact for pricing | FreeFree Forever |
| 50 users | Contact for pricing | FreeFree Forever |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CMap
- Higher Security score (8/10 vs 5/10)
- Higher Integration score (7/10 vs 5/10)
- Better fit for mid-market (7/10 vs 5/10)
Why choose SmartTask
- Has a free plan (CMap does not)
- Higher Cost score (9/10 vs 4/10)
- Higher Support score (8/10 vs 6/10)
- Better fit for startups (8/10 vs 3/10)
- Better fit for freelancers (6/10 vs 2/10)
Pros & Cons
CMap
Pros
- Covers CRM, resourcing, timesheets, project financials and invoicing in one system, so firms can retire separate spreadsheets.
- Reviewers find timesheet and expense entry simple, and G2 users ranked it first for ease of setup in its category in spring 2023.
- Strong security for its size: ISO 27001 certified by BSI, Cyber Essentials Plus, EU-region Azure hosting and SSO.
- Broad integration catalogue covering UK accounting (Xero, Sage, QuickBooks), HR systems, CRMs, Power BI and AEC tools such as Revit and AutoCAD.
- Separate editions for architects and engineers, consultants and accountants match each sector's workflows.
Cons
- No public pricing and no free trial, and some reviewers call it expensive for the share of features they use.
- Reviewers say the report builder is complex, and architects say they cannot combine fee data with timesheet data in one report.
- Third-party listings do not show Gantt or Kanban views, so visual task planning is limited.
- G2 reviews cite integration issues and workflow gaps, and list a typical implementation time of about four months.
- Directories show support only during business hours, with no 24/7 live support.
SmartTask
Pros
- The free plan has no cap on users, projects or guests, which is unusually generous for small teams.
- Paid plans are cheap at 6 and 11 USD per user per month on yearly billing.
- It combines project management, a sales CRM, a client portal and billable time tracking in one tool, so agencies need fewer separate apps.
- Reviewers on G2 and Capterra often praise how quickly new users learn it and how responsive support is.
Cons
- Capterra reviewers say the interface looks dated and the app can be slow to start.
- Reviewers report bugs and slowdowns, particularly in the mobile app.
- Timeline view, dashboards and time tracking require the Business plan.
- No whiteboard view and no two-way Google Calendar sync, according to reviewers.
- The vendor is very small, about 9 to 50 staff, which may concern larger buyers.
Not sold on either?
Frequently Asked Questions
SmartTask scores higher on our CRM criteria: 6.7/10 against 6.2/10 for CMap. The largest gap is in Cost: 4/10 for CMap and 9/10 for SmartTask.
SmartTask has a free plan; CMap does not list one.
SmartTask is the better fit for startups: we rate it 8/10 for them, against 3/10 for CMap.
