
Xero Practice Manager
5.9/10Cloud practice management software for accounting and bookkeeping firms. It handles client jobs, staff scheduling, time tracking, billing and reporting, and it connects to Xero.
Data last updated November 2026 · Our methodology
Overview
Xero Practice Manager (XPM) is Xero's job and practice management tool for accounting and bookkeeping firms. Xero now sells it as Practice Management inside its Partner Hub platform. Firms build jobs from customizable templates, assign them to staff, and set deadlines and milestones. Managers can see staff schedules and track work in progress. Time is logged by duration or with a start/stop timer, then turned into progress or final invoices using fixed prices or charge rates with markups. Invoices, client details and payment status sync with the firm's own Xero organisation. Reporting covers standard reports, custom reports on jobs, time, costs and productivity, and a KPI dashboard. Firms can brand their quotes, invoices and engagement letters. The Xero App Store adds proposal, onboarding and document management apps, and Xero Workpapers and Xero HQ connect for compliance work and client insights. A beta AI assistant called JAX can summarize client information. Pricing depends on partner status. Silver, Gold and Platinum Xero partners get it at no extra cost. New and Bronze partners pay USD 149 per month for up to 10 users after a 14-day trial. The trial needs Xero's approval. XPM suits firms whose clients mostly use Xero. Practices on QuickBooks, and teams that want general project management, will find it narrow. Reviewers also call the interface dated, say reporting often has to be exported to Excel or Power BI, and note that it has no built-in CRM or full document management.
Our Rating
Finance Software5.9/10
Project Management5.9/10
Who Xero Practice Manager is best for
Best software for Accountants and BookkeepersGood fit
It is built for accounting and bookkeeping practices whose clients use Xero.
Less suited
Small practices can get it free at higher partner tiers, but reviewers say the USD 149 price is high for solo and small firms.
The job, time and billing tools would carry over, but the product is sold only through Xero's accounting partner program.
Pros & Cons
Pros
- Free for Silver, Gold and Platinum Xero partners, which takes the subscription cost out for established Xero firms.
- Invoices, client details and payment status sync with the firm's own Xero organisation.
- Strong job management with templates, staff assignment, milestones and work-in-progress tracking.
- Flexible time-to-invoice billing with fixed prices, charge rates and markups.
- Reviewers single out its tax return functionality as a strength.
Cons
- New and Bronze partners pay USD 149 per month, which reviewers say is steep for solo and small practices.
- There is no phone or live chat support, according to FitSmallBusiness.
- There is no built-in CRM or full document management, so firms need add-on apps.
- Reviewers say the interface feels dated and setup is complex.
- Reporting is limited, and reviewers often export data to Excel or Power BI.
- Users report slowdowns and outages when Xero itself is down.
Key Features
Xero Practice Manager Pricing
Silver, Gold or Platinum partner
- Jobs, time, billing and reporting
- Included at no extra cost for qualifying Xero partner practices
New or Bronze partner
- Up to 10 users
- 14-day free trial, subject to Xero approval
- Job templates, time tracking, invoicing, custom reports
Frequently Asked Questions
It is free for Xero partners at Silver, Gold or Platinum level. New and Bronze partners pay USD 149 per month for up to 10 users.
Yes, there is a 14-day free trial. FitSmallBusiness reports that Xero has to review and approve the trial request.
It is built around Xero. Invoices, client details and payment status sync with the firm's Xero organisation, and extra apps come from the Xero App Store. Firms whose clients use QuickBooks are usually pointed to other tools.
Only in a limited way. It stores client and contact profiles, but reviewers note there is no full CRM or document management. Firms add third-party apps from the Xero App Store for that.
Xero provides an in-product tour, Xero Central help resources and partner consulting for setup. FitSmallBusiness notes there is no phone or live chat support.
Xero's AI assistant JAX is in beta. It can summarize client information and surface insights from the homepage.
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