Xentral
5.8/10Cloud ERP from Germany with a built-in customer database (CRM), aimed at e-commerce sellers and small to mid-sized product businesses.
Data last updated November 2026 · Our methodology
Overview
Xentral is a cloud ERP made by Xentral ERP Software GmbH in Germany. It handles order management, warehousing, procurement, accounting, POS, reporting and workflows, and it includes a customer database that works as its CRM. The CRM side is fairly light. It stores customer data, records each customer's inquiry history, supports direct customer communication, and creates individual quotes and offers. It also connects to HubSpot. It is not a full sales pipeline tool, so it works best for online retailers and product companies that want customer records tied to orders, stock and invoices. Teams that need deep deal management will find it limited. The vendor says it has more than 200 integrations, including Amazon, Shopify, OTTO and DHL, plus an API and an MCP server. Pricing is a flat monthly fee for unlimited users, not a per-seat charge. Launch costs 99 EUR per month plus 0.30 EUR per order and is for startups under 500k EUR in revenue. Starter is 349 EUR, Business is 649 EUR and Pro is 849 EUR per month, and Scale is quoted on request. Reporting, POS and production are paid add-ons. AI is free until the end of 2026 and moves to credits after that. Reviewers on OMR praise the clear interface and the e-commerce connections. They complain about price increases, slower support as the company has grown, patchy documentation and bugs after updates.
Our Rating
Finance Software5.8/10
CRM5.8/10
Who Xentral is best for
Best software for E-commerceGood fit
It is built around marketplace, shop and shipping integrations for online sellers.
Most OMR and Capterra reviewers are companies with 1 to 50 employees, though the 349 EUR monthly entry price is high for very small firms.
The Launch plan is aimed at startups with under 500k EUR in revenue.
Less suited
A production module exists, but some reviewers say it is weak for production and B2B use.
The CRM is a customer database with no confirmed pipeline or deal tools.
Pros & Cons
Pros
- Flat monthly plans with unlimited users on Starter and above, so adding staff does not raise the bill.
- More than 200 integrations, including Amazon, Shopify, OTTO and DHL, which suits marketplace sellers.
- Customer records sit next to orders, stock, invoices and DATEV accounting exports in one system.
- Reviewers say new staff learn the clear interface quickly, and Xentral Academy videos help with training.
Cons
- The CRM is a basic customer database, with no confirmed pipeline, lead scoring or marketing automation.
- Reviewers report price rises and package changes, with one customer's costs going from about 300 to 600 EUR per month.
- Reviewers say support has slowed as the company grew, and documentation and API docs are incomplete.
- Reporting is a paid add-on, and some users report bugs after updates.
Key Features
Xentral Pricing
Launch
- Customer database
- 0.30 EUR per order
- For startups up to 500k EUR revenue
- Max 1.2k orders and 500k EUR turnover per year
Scale
- Premium SLA
- Highest API rate limits and volumes
- Price based on sales and shipping volume
Frequently Asked Questions
No. The Starter, Business and Pro plans include unlimited users for a fixed monthly fee.
Yes. The Launch plan costs 99 EUR per month plus 0.30 EUR per order. It is for companies with up to 500k EUR turnover and 1.2k orders a year.
Yes. The pricing page's feature list includes a HubSpot connection alongside the customer database features.
AI is included in every plan and is free until 31 December 2026. From January 2027 it moves to credits, with extra packages starting at 50 EUR.
The pricing page lists API access and the MCP server under the Business plan. The Scale plan has the highest API rate limits.
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Ranked near Xentral in Finance Software
See Xentral in the listXentral is #249 in Finance Software by our score.
