
Sierra Interactive
5.2/10Real estate platform that combines IDX websites, a lead-management CRM, a built-in dialer and texting, and lead generation for agent teams and brokerages.
Data last updated November 2026 · Our methodology
Overview
Sierra Interactive is a real estate lead generation and CRM platform for teams and brokerages. Founded in 2007 and headquartered in Louisville, Kentucky, it combines leased IDX websites connected to the MLS with a CRM that tracks lead activity on those sites: visits, saved listings, showing requests, and information requests. Agents follow up through action plans, traditional or fully automated, that mix emails, tasks, and texts. A one-line dialer handles calls, SMS, MMS, bulk texting, and ringless voicemail, and the company also offers managed Google Ads campaigns. A free iOS and Android app gives managers access to all CRM data and gives agents their assigned leads, but it only unlocks once the dialer is connected. Third-party pricing reviews disagree. AgentAdvice lists a Core package at $499.95 a month and a Growth package from $699.95 a month, each with five users and one MLS connection, on a 12-month agreement. Extra users cost $100 a month per block of five, and each extra MLS connection costs $25 a month. CostBench instead lists Starter, Essential, and Growth packages between about $300 and $725 a month, plus a $500 setup fee on monthly billing, so buyers should get a written quote. Sierra connects to other tools mainly through Zapier, which offers 7 triggers and 10 actions and links to apps such as Follow Up Boss, Mailchimp, HubSpot, Slack, and CallRail. The main limitations are the premium price, which suits teams better than solo agents, websites that are leased rather than owned, and lead-source and revenue reporting that reviewers describe as manual.
Our Rating
Who Sierra Interactive is best for
Best software for Real EstateGood fit
Built specifically for real estate teams, with IDX websites and MLS connections.
Less suited
Team plans include 5 users, a dialer, and action plans for lead follow-up.
Reviewers say the price makes it a poor fit for solo agents and small budgets.
Pros & Cons
Pros
- Combines IDX websites, a CRM, a dialer, and texting in one system, so lead behaviour on the website flows straight into follow-up.
- Texting is broad: triggered texts, bulk sends, listing sends, and texts inside automated action plans.
- Zapier offers 7 triggers and 10 actions, including applying action plans, and connects to tools such as Follow Up Boss and Mailchimp.
- Free iOS and Android app, with a manager view of all data and an agent view of assigned leads.
- Fine-grained global settings and technical SEO controls such as redirects, praised by an independent reviewer.
Cons
- Premium pricing, starting near $500 a month according to most reviews, which reviewers say is too much for solo agents.
- Websites are leased, so leaving can cost the site and its SEO value.
- Lead-source attribution and revenue reporting are described as manual.
- Customizing the website often needs third-party help.
- No postcards, mailers, or video marketing tools.
- Reviews disagree on pricing, setup fees, and auto-renewal terms, which makes total cost hard to pin down.
Key Features
Sierra Interactive Pricing
Core
- 5 users
- 12-month agreement
- 1 MLS IDX connection
- 1,500 dialer minutes
- 1,500 SMS and 100 MMS
- 250 ringless voicemails
- Standard onboarding and support
- 10k minutes of call recording storage
Growth
- 5 users
- Starting price
- 1 MLS IDX connection
- 500 ringless voicemails
- 15,000 SMS and 5,000 MMS
- Quarterly customer success check-ins
- 35k minutes of call recording storage
- High-touch onboarding and enhanced support
Frequently Asked Questions
AgentAdvice lists Core at $499.95 a month and Growth from $699.95 a month, each with 5 users. CostBench lists other packages, from about $300 to $725 a month. Sierra does not publish a public price list, so ask for a quote.
AgentAdvice reports a 12-month agreement. CostBench reports that contracts auto-renew and that changes require advance notice.
Yes. A free app for iOS and Android is available, but it unlocks only after the dialer is connected.
Yes, through Zapier, with apps such as Follow Up Boss, HubSpot, Salesforce, Lofty, and Mailchimp.
Yes. A built-in one-line dialer supports calling, SMS, MMS, bulk texting, and ringless voicemail, with monthly usage allowances set by the plan.
No. The website is leased, so moving to another provider can be complex and can cost SEO value.
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