
Recurly
6.8/10Recurly is a subscription billing and recurring payments platform that helps subscription businesses run billing, collect payments, recover failed charges, and report on revenue.
Data last updated November 2026 · Our methodology
Overview
Recurly is a subscription management and recurring billing platform for businesses that sell on a subscription model, such as SaaS, media, and consumer subscription brands. It automates plan and pricing setup, invoicing, payment collection, and dunning. It also includes churn-prevention tools such as card updating and retry logic. It connects to more than 20 payment gateways, including Stripe, Adyen, PayPal, Worldpay, Cybersource, Checkout.com, and GoCardless, and can route payments across several gateways. Pricing is tied to billing volume. The Starter plan costs 249 USD per month plus 0.9 percent of billings, and the first 40,000 USD of billings each month carry no percentage fee. All-Access is billed annually at under 1 percent of billings, with a 1 million USD billing-volume minimum. It adds multicurrency, multiple dunning campaigns, custom reporting, ACH, SSO, and AI analytics. Recurly also sells separate add-ons: Engage for churn-reduction offers starts at 1,600 USD per month, and RevRec for automated revenue recognition starts at 850 USD per month. Integrations include Salesforce, HubSpot, NetSuite, QuickBooks, Avalara for tax, and Mailchimp. On security, Recurly says it is PCI-DSS Level 1 and SOC 2 Type 2 compliant. Recurly suits subscription companies that want strong payment recovery and gateway choice. It is not a general ledger or full accounting system, so it still has to be paired with accounting software. Reviewers most often criticise its reporting and its handling of customer-specific billing exceptions.
Our Rating
Who Recurly is best for
Best software for SaaS CompaniesGood fit
The core product is built around recurring subscription billing, dunning, and revenue recognition.
The All-Access plan has a 1 million USD billing-volume minimum, which suits growing subscription businesses.
A dedicated All-Access for Shopify plan offers bundles, subscribe-and-save, and gift subscriptions.
Less suited
The RevRec add-on and the NetSuite and QuickBooks connectors help finance teams, though reviewers say reporting is limited.
Starter includes a 90-day trial, but its 249 USD monthly fee is high for very early companies.
Pros & Cons
Pros
- Supports more than 20 payment gateways and can route payments across several of them, which reduces lock-in to one processor.
- Reviewers credit the automated dunning and card updater with reducing involuntary churn.
- Reviewers describe the platform as reliable, with few major outages.
- Recurly says it holds PCI-DSS Level 1 and SOC 2 Type 2 compliance, with SSO, SAML, and two-factor authentication.
- Has ready-made connectors for Salesforce, HubSpot, NetSuite, QuickBooks, and Avalara.
Cons
- Reporting and analytics are the most common complaint in reviews.
- Customer-specific billing exceptions are hard to handle, according to reviewers.
- All-Access requires 1 million USD in billing volume, and Starter charges both a platform fee and a percentage of billings.
- It is not an accounting system and has no general ledger, so it must be paired with accounting software.
- Some reviewers criticise the commercial terms and contract experience.
Key Features
Recurly Pricing
Starter
- 90-day free trial
- 1 dunning campaign
- Plus 0.9% of billing volume
- 10+ payment methods, 20+ gateways
- Automated global subscription billing
- First 40K USD of monthly billings carry no percentage fee
All-Access
- AI analytics and agents
- Multicurrency, ACH, SSO
- Multiple dunning campaigns
- 1M USD billing-volume minimum
- Payment orchestration across gateways
- Custom reporting and automated exports
- Under 1% of billing volume, billed annually
All-Access for Shopify
- Cancel-save flows
- Hosted subscriber portal
- Prepaid and gift subscriptions
- Custom bundles, subscribe and save
- Under 1% of billing volume, billed annually
Frequently Asked Questions
The Starter plan has a 90-day free trial. All-Access customers get a free sandbox.
Starter costs 249 USD per month plus 0.9 percent of billing volume, with the first 40,000 USD of monthly billings carrying no percentage fee. All-Access is billed annually at under 1 percent of billings, with a 1 million USD minimum.
Recurly lists integrations with QuickBooks, NetSuite, Salesforce, HubSpot, Avalara for tax, and Mailchimp.
Recurly says it is PCI-DSS Level 1 and SOC 2 Type 2 compliant, and also states GDPR, CCPA, PSD2, and HIPAA compliance.
Yes, but multicurrency is included only on the All-Access plan.
Yes, through the separate RevRec add-on, which starts at 850 USD per month billed annually.
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