Airwallex
6.9/10Airwallex is a global business finance platform that combines multi-currency accounts, FX, corporate cards, spend and bill pay, payment acceptance and billing for internationally active companies.
Data last updated November 2026 · Our methodology
Overview
Airwallex started in Melbourne in 2015 and now runs one platform for companies that move money across borders. Businesses get local and multi-currency accounts, can collect in more than 20 currencies and can send batch transfers to over 120 countries at FX markups of 0.5% to 1% above interbank. On the spend side it offers multi-currency corporate cards, expense management, bill pay with approval workflows, and AI receipt matching. Merchants can accept cards and local payment methods, and the Billing module covers invoices, subscriptions, usage-based billing, automatic tax calculation and dunning. It suits startups, e-commerce sellers, SaaS companies and mid-market finance teams that hold several currencies or pay overseas suppliers and staff. Pricing has three tiers. Explore is free and includes up to 10 spend users. Grow costs USD 12 per user per month plus a platform fee that the pricing page does not state, and it adds purchase orders, multi-condition approvals, NetSuite and Business Central sync, and SSO. Accelerate is quoted by sales and adds 3-way matching and support for several legal entities. Most of the cost comes from usage: FX spreads, SWIFT fees, card acceptance fees, and percentage fees on subscriptions and tax calculation. Integrations include Xero, QuickBooks, NetSuite, Sage, Odoo, Business Central, Shopify, WooCommerce, Amazon, HubSpot, BambooHR and Workday. There is also a broad developer API covering payments, issuing, payouts and embedded finance. Airwallex is not an accounting system. It has no general ledger of its own, and its accounting hub is still listed as coming soon. Its separate T:0 accounting product is aimed only at US startups. Users also report account freezes during compliance reviews and slow support.
Our Rating
Who Airwallex is best for
Best software for StartupsGood fit
The free Explore tier, multi-currency accounts, cards and the T:0 accounting add-on for US startups are aimed squarely at young companies.
It integrates with Shopify, WooCommerce, Amazon, Shopee and other marketplaces, and supports local payment methods and multi-currency settlement.
The Billing module handles subscriptions, usage-based billing, automatic tax and dunning, so it works for recurring-revenue businesses.
Platform APIs cover payments, issuing, payouts and embedded finance, with a sandbox and webhooks.
It offers approval workflows, purchase orders, 3-way matching and ERP sync, but finance teams still need a separate general ledger.
Grow and Accelerate add NetSuite and Business Central sync, SSO and multiple entities, and Grow allows up to 250 spend users.
- Remote Teams7/10
Multi-currency cards and payouts to over 120 countries make it practical to pay and equip distributed staff.
Less suited
It is built around business entities and team spend, and transaction costs can be high on small transfers.
Pros & Cons
Pros
- FX markups of 0.5% for major currencies and 1% for others are well below typical bank spreads, and domestic USD and CAD transfers are free.
- The free Explore tier already covers unlimited multi-currency cards, expense management, bill pay, invoicing and Xero or QuickBooks sync.
- The integration catalog is broad, covering NetSuite, Business Central, Sage, Odoo, Shopify, Amazon, WooCommerce, HubSpot, BambooHR and Workday.
- One platform handles collecting payments, billing subscriptions and paying suppliers, so cross-border businesses can avoid stitching several vendors together.
- The developer documentation covers payments, issuing, payouts and embedded finance APIs, with a sandbox and webhooks.
- Airwallex reports SOC 2 Type II and PCI DSS Level 1 compliance and says it holds around 80 licenses worldwide.
Cons
- Many reviewers on Trustpilot, G2 and Reddit say accounts and funds were frozen during compliance reviews, sometimes for weeks.
- Support gets the lowest marks. Capterra rates customer service 3.4 out of 5, and users describe slow, templated replies.
- There is no built-in general ledger or financial statements, and the accounting hub and budget tracking are still listed as coming soon.
- The Grow plan's platform fee is not published, so total cost is hard to estimate before talking to sales.
- It offers no cash deposits, no ATM access and no branches.
- Regulatory scrutiny in 2025 and 2026 included US congressional letters about data handling and an AUSTRAC-ordered anti-money laundering audit.
Key Features
Airwallex Pricing
Explore
- Yield of 3.46% on USD
- Xero and QuickBooks sync
- Collect in 20+ currencies
- Up to 10 free spend users
- Multiple accounts per entity
- Card credit line and card controls
- Free batch transfers to 120+ countries
- Card and local payment method acceptance
- Invoicing, subscriptions and usage-based billing
- Expense management, bill pay and AI receipt matching
- Unlimited multi-currency cards with up to 2% cash rebates on local USD spend
Accelerate
- Custom pricing
- Everything in Grow
- Onboarding support
- Yield of 3.73% on USD
- Multiple legal entities
- AI-powered 3-way matching
- Dedicated account manager
Grow
- Single sign-on
- Purchase orders
- HRIS integrations
- Remittance advice
- Everything in Explore
- Up to 250 spend users
- Yield of 3.61% on USD
- AI expense policy agent and bill automation
- NetSuite and Dynamics 365 Business Central sync
- Late-submission policies with automatic card freezing
- Multi-condition approvals and vendor approval workflows
- USD 12 per user per month plus an unpublished platform fee based on team size
Frequently Asked Questions
Yes. The Explore plan has no monthly fee and includes up to 10 spend users, multi-currency accounts, cards, expense management, bill pay and invoicing. You still pay per-transaction fees such as FX spreads and card acceptance fees.
Grow is listed at USD 12 per user per month plus a platform fee that depends on team size. The amount of that platform fee is not published on the pricing page.
Not on its own. Airwallex syncs transactions to Xero, QuickBooks, NetSuite, Sage, Odoo and Business Central, and its own accounting hub is listed as coming soon. In September 2026 its subsidiary launched T:0, an AI-native bookkeeping platform, but it is available only to US startups.
Airwallex says it has held SOC 2 Type II since 2021, with reports prepared by Ernst and Young and available through its trust center, and that it is PCI DSS Level 1 certified. Sources disagree on ISO 27001 status, so ask for the certificate.
FX conversions cost 0.5% above interbank rates for major currencies and 1% for others. Domestic USD and CAD transfers are free, and SWIFT transfers cost USD 15 to 25 each.
Billing can apply GST, VAT and sales tax automatically for 0.4% per transaction. As of September 2026, French e-invoicing for issuing invoices and receiving vendor invoices was in early access.
Yes. Plan fees apply per legal entity, and the Accelerate plan supports multiple legal entities. Up to 3 entities are included with Global Entity Management, and extra entities may cost more.
US customers can reach support by email or phone from 8 a.m. to 6 p.m. Pacific time, according to Fit Small Business. Only Accelerate includes a dedicated account manager and onboarding support.
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See Airwallex in the listAirwallex is #5 in Finance Software by our score.
