Nimble
5.8/10Relationship-focused CRM for small teams that unifies contacts, email and calendar sync, pipelines, workflows and social-profile enrichment, with Microsoft 365 and Google Workspace integration.
Data last updated November 2026 · Our methodology
Overview
Nimble is a CRM built around contact relationships rather than heavy sales process. It pulls email, calendar and contact data from Microsoft 365, Outlook, Gmail and Google Workspace into one contact record, enriches contacts with social profile and company data, and adds customizable deal pipelines, email sequences and workflow automation. The Prospector browser extension pulls up contact profiles and drafts outreach while you browse sites such as LinkedIn. Recent additions include web forms, an AI-assisted email marketing add-on and a PhoneBurner integration for calling. Nimble suits small sales teams, consultants and agencies whose work already runs through Microsoft 365 or Google Workspace and who want a CRM they can learn quickly. Nimble has one paid plan, Nimble Business, at 29.90 USD per user per month billed monthly or 24.90 USD billed annually, with a 14-day free trial and no free tier. Each account includes 25,000 contacts shared across all users, 2 GB of storage per seat and 25 workflow definitions. Email marketing, web forms, extra contacts, extra storage and message packs all cost extra, so the real bill can end up well above the seat price. The main drawbacks are basic reporting, limited customization, and support that is email-only during US Pacific business hours. Teams that need deep analytics or enterprise controls will outgrow it.
Our Rating
Who Nimble is best for
Good fit
Nimble pitches itself at small teams, has one simple per-seat plan and has a learning curve reviewers describe as easy.
Its relationship-centric contact records with email history and social enrichment fit firms that sell through networks.
Microsoft 365 and Google Workspace sync and contact enrichment help client-relationship work, though customization is limited.
Solo users get full relationship tracking and Prospector enrichment for a single seat price, but there is no free tier.
Less suited
Pipelines, sequences and workflows cover the basics, but reviewers say reporting and complex workflow branching are weak.
It has one simple per-seat plan and is quick to learn, but it has no free tier.
- Remote Teams5/10
It syncs with Microsoft 365, Teams and Google Workspace, so contact data is shared across locations.
- Marketing Teams4/10
Email marketing is a paid add-on and reporting is basic.
- Mid-Market4/10
The shared contact cap, per-seat storage limits and basic reporting make it a poor fit for larger teams.
No enterprise SAML SSO, SCIM or audit logs are listed, and support has no SLA or phone channel.
Pros & Cons
Pros
- One paid plan with a flat per-seat price, so small teams never have to choose between tiers.
- Two-way Microsoft 365 contact sync and integration with Gmail, Outlook and Teams pull email history, calendar activity and deals into one contact record.
- The Prospector browser extension enriches contacts with social and company data while you browse, which reviewers single out as a strength.
- Reviewers on G2 most often praise its simple interface, which non-technical users can learn quickly.
Cons
- Add-ons for email marketing, web forms, message packs, contacts and storage can push the real cost 20 to 40 percent above the seat price.
- The 25,000-contact limit is shared by the whole account, and filling the storage limit stops new email sync instead of billing automatically.
- Reviewers describe reporting as basic, and complex workflow branching is hard to build.
- Support is email-only, Monday to Friday, 9 a.m. to 5 p.m. Pacific, with no phone channel or SLA listed.
- Users report limited customization, and notes and email correspondence cannot be exported.
Key Features
Nimble Pricing
Nimble Business
or $299/user/year (save 17%)
- Mobile apps
- 2 GB storage per seat
- 25,000 contacts per account
- Customizable sales pipelines
- 25 workflow automation definitions
- Email sequences and group messaging
- 14-day free trial, no credit card required
- 24.90 USD per user per month when billed annually
- Microsoft 365, Outlook, Gmail and Google Workspace sync
- Prospector browser extension with 25 enrichment credits per user per month
Frequently Asked Questions
Nimble Business costs 24.90 USD per user per month billed annually or 29.90 USD per user per month billed monthly. There is a 14-day free trial but no free plan.
No. Email Marketing is a paid add-on at about 15 USD per month, and Web Forms cost 12 USD per team per month after a 30-day free period.
Each account includes 25,000 contacts shared across all users. Additional contacts cost 10 USD per month for each extra 10,000 records.
The sources reviewed describe calling through a PhoneBurner integration rather than a native dialer.
Support is by email Monday to Friday, 9 a.m. to 5 p.m. Pacific, plus onboarding webinars and one-to-one screenshare sessions. No phone support or SLA is listed.
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