Overview
Freshsales (by Freshworks) emphasizes AI-driven lead scoring and built-in phone/email tools. An easy-to-use, AI-powered sales CRM software that helps teams attract and engage leads.
Our Rating
7.7
out of 10
Ease of Use
9
Customization
7
Integration
7
Scalability
6
Analytics
8
Security
8
Support
8
Cost
8
Pros & Cons
Pros
- Easy CRM
- Scalable
- Automation features
- Good UI
- Reliable
- Good integrations
Cons
- Expensive scaling
- Limited features
- Expensive
- Scaling cost
- Feature gaps
- Learning curve
Key Features
Contact Management
Lead Management
Sales Automation
Reporting & Analytics
Integrations
Mobile Access
Collaboration
Freshsales Pricing
Free
Free
0- Mobile app
- Built-in phone
- Contact management
Most Popular
Growth
$15/month
or $144/year (save 20%)
- Sales sequences
- AI contact scoring
- Visual sales pipeline
Pro
$39/month
or $468/year (save 0%)
- AI deal insights
- Multiple pipelines
- Time-based workflows
Enterprise
$69/month
or $828/year (save 0%)
- Custom modules
- Forecasting insights
- Auto-profile enrichment
Open interactive pricing calculatorGet a tailored cost breakdown for your team size, billing cycle, and add‑ons.
Frequently Asked Questions
The cost of Freshsales depends on your plan, billing cycle, and number of users. Most teams start with a core plan and add seats or add-ons as they grow. Use our pricing calculator to estimate your monthly and annual costs.
Many Freshsales plans include a free tier or free trial so you can test the product before paying. Free plans usually come with feature or usage limits, while paid plans unlock full functionality and higher usage limits.
The final price of Freshsales is typically influenced by the number of users, the chosen plan tier, billing cycle (monthly vs annual), and any usage-based costs or paid add-ons such as extra contacts, automations, or support.
