Dex
5.3/10Dex is a personal relationship CRM that gathers contacts from LinkedIn, email, calendar and messaging apps and reminds professionals to stay in touch.
Data last updated November 2026 · Our methodology
Overview
Dex is a personal CRM for people whose work depends on their network, such as founders, investors, recruiters and consultants. It is not a sales pipeline tool. It merges contacts from LinkedIn, Gmail and Outlook email, calendars, WhatsApp, iMessage, phone contacts and CSV imports into one profile per person, with duplicates merged. You set a cadence for each contact, and Dex reminds you when it is time to reconnect. Each profile holds notes, tags, groups and custom fields. A map view shows contacts by location, and alerts flag job changes. Dex runs on the web, mobile, desktop and as a Chrome extension. Pricing is per user with no free plan. Premium costs $20 a month on monthly billing or $12 a month on annual billing, and includes LinkedIn sync for up to 2,500 connections. Professional costs $34 a month on monthly billing or $20 a month on annual billing. It adds mail merge, Outlook, multiple email accounts, notetaker integrations, an API, Zapier and priority support. A Team plan at $40 per user per month adds CRM integrations and SAML SSO, and is set up with the sales team. Both Premium and Professional have a 7-day trial that requires a credit card. The main limitation is that Dex has no deal pipelines, forecasting or shared deal collaboration, so sales teams that need to manage opportunities will still need a conventional CRM.
Our Rating
Who Dex is best for
Best software for FreelancersGood fit
Its keep-in-touch reminders and network syncing suit independent professionals who manage their own relationships.
Dupple names consultants among its best-fit users because they rely on large networks.
Founders and investors are core users, according to reviews.
Less suited
Team features are limited to SSO and billing, and the company is very small.
It has no pipelines or forecasting.
Pros & Cons
Pros
- It merges LinkedIn, email, calendar, WhatsApp and iMessage contacts into one deduplicated profile per person.
- Cadence-based keep-in-touch reminders reset automatically when you log an interaction.
- It is available on web, mobile, desktop and as a Chrome extension. The Chrome extension averages 4.8 stars from 68 ratings.
- Annual billing saves up to 40 percent, and students get 50 percent off.
Cons
- There is no free plan, and the 7-day trial requires a credit card.
- It has no deal pipelines, forecasting or shared deal management.
- Outlook, the API, Zapier and mail merge require the higher Professional plan.
- One reviewer said notes felt disconnected from their meeting notes, and another complained of buggy onboarding.
Key Features
Not included
- Opportunity Management
Dex Pricing
Premium
or $144/user/year (save 40%)
- Map view
- WhatsApp and messaging sync
- 10 research credits per month
- Email and calendar integrations
- 7-day trial, credit card required
- LinkedIn sync up to 2,500 connections
- Two-way contact sync and custom fields
- Web, mobile, desktop and browser extension
Professional
or $240/user/year (save 41%)
- Priority support
- API and Zapier access
- Multiple email accounts
- Mail merge and voice mode
- 20 research credits per month
- Outlook and notetaker integrations
- LinkedIn sync up to 9,000 connections
Team
- SAML SSO
- CRM integrations
- Team billing and invoicing
- 50 research credits per month
- Monthly billing only, set up with the sales team
Frequently Asked Questions
Premium and Professional have a 7-day trial. A card is required, but you are not charged if you cancel before the trial ends.
No. Reviewers note that it lacks pipelines and forecasting. It focuses on maintaining relationships.
Yes. SAML SSO is part of the Team plan at $40 per user per month.
Yes. API and Zapier access come with the Professional plan and above.
Students get 50 percent off for a year, and MBA students get 50 percent off for two years. Non-profits can contact support, and annual billing saves up to 40 percent.
Similar Tools
See all alternatives
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Bigin is a pipeline-based CRM from Zoho for small and micro businesses that need affordable deal tracking, contact management and simple automation.
Capsule is a web-based CRM for small and growing businesses that manages contacts, sales pipelines, projects and team email, with iOS and Android apps.
Ranked near Dex in CRM
See Dex in the listDex is #346 in CRM by our score.
