17hats
4.8/1017hats is an all-in-one business management app for solopreneurs and small service businesses, combining CRM, projects, to-dos, invoicing, contracts, scheduling and workflows.
Data last updated November 2026 · Our methodology
Overview
17hats is a business management platform for freelancers, photographers, creative studios and other small service businesses that need to run the whole client lifecycle in one place. It does not follow the usual project management model of boards and Gantt charts. Instead it ties projects to contacts and handles lead capture forms, quotes, contracts with e-signatures, invoices, Stripe payments, questionnaires and a client portal. To-do workflows add recurring task lists to each project. Advanced workflows send documents and emails automatically on triggers and delays. A calendar fills itself with project dates, events, bookings and to-dos, and built-in reports cover client sales, sales tax, profit and loss, and product sales. Pricing is simple. One Core plan costs $60 per month, $600 per year, or $800 for two years. It includes three users and unlimited contacts and projects, and a 7-day trial and a 30-day money-back guarantee are offered. Paid add-ons cover time tracking, online scheduling, recurring billing, bank connections, QuickBooks Online sync, extra users and extra brands. A free CRM plan allows four invoices per quarter. The pricing page also names Essentials, Standard and Premier service levels, which differ on document limits and support response times, but it does not show a separate price for each. Integrations include Stripe, Google Calendar, Zoom and QuickBooks Online. The main limitation is that 17hats is built for solo operators and very small teams. It has no Kanban or Gantt views. Users complain about a weak mobile app, a cluttered interface and QuickBooks sync errors, and several useful features cost extra.
Our Rating
Project Management4.8/10
CRM4.8/10
Who 17hats is best for
Good fit
Reviews and the vendor say the product targets solopreneurs, freelancers and creative professionals.
Three users and unlimited contacts are included, which suits small service businesses.
Less suited
Quotes, contracts, invoicing and scheduling fit small client-service firms, but it has little team project depth.
A free CRM plan and a flat 60 USD monthly Core plan suit young service businesses on limited budgets.
It works for small agencies, but it lacks boards, Gantt charts and robust multi-user collaboration.
- Content Creators5/10
The notes name photographers and creative studios as target users, and the product covers bookings, contracts and invoicing for client work.
It has no team chat and only weak team project management, so it does little for distributed teams.
- Mid-Market2/10
The Core plan includes three users, and the product has no Kanban boards, Gantt charts or team chat.
It has no published enterprise security or scale features and is aimed at very small teams.
Pros & Cons
Pros
- Combines CRM, contracts, invoicing, payments, scheduling and to-dos, so a solo business can replace several tools with one.
- To-do workflows and advanced workflows automate recurring tasks and document or email sends for each client.
- Unlimited contacts and projects and three users are included, with one predictable flat price.
- A free CRM plan, a restartable 7-day trial and a 30-day money-back guarantee lower the risk of trying it.
- Built-in financial reports such as profit and loss and sales tax suit owners who handle their own books.
Cons
- It has no Kanban boards, Gantt charts or team chat, so it is weak as a team project management tool.
- Time tracking, scheduling, recurring billing and QuickBooks sync are all paid add-ons.
- Reviewers cite a limited mobile app, a cluttered interface and limited form customization.
- Users have reported QuickBooks sync errors that created duplicate payments, and some scheduled emails failing to send.
- It has no live chat support, and records are inaccessible after cancellation unless exported first.
Key Features
17hats Pricing
Free CRM
- Email templates
- Sales tax report
- Four invoices per quarter
- Unlimited contacts and projects
Core
or $600/year (save 17%)
- 3 users included
- 7-day free trial
- 2 brands included
- All core features
- 30-day money-back guarantee
- Unlimited contacts and projects
- Bi-yearly option at $800 for two years
Frequently Asked Questions
Yes. The trial lasts 7 days with all features and support, and it can be restarted. There is also a 30-day money-back guarantee and a free CRM plan limited to four invoices per quarter.
The Core plan is $60 per month, $600 per year, or $800 for two years. Promotions sometimes discount the first year.
Three users are included, and each additional user costs $5 per month.
Yes, as a paid add-on for $5 per month.
Stripe for payments, Google Calendar, Zoom for scheduling, and QuickBooks Online as a $5 per month add-on. Bank connections are also available as an add-on.
According to a review, client and financial records become inaccessible after cancellation, so export them first.
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