Scoro vs SmartSuite Comparison
Compare Scoro vs SmartSuite features, pricing, and more.
Last updated: November 2026
Scoro
6.3/10
Modular professional services automation platform for agencies and consultancies that links CRM, quoting, projects, resource planning, time tracking and invoicing.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.3/10 |
| Cost | 4/10 | 6/10 |
| Ease of Use | 6/10 | 7/10 |
| Analytics | 8/10 | 7/10 |
| Customization | 7/10 | 9/10 |
| Scalability | 7/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Integration | 7/10 | 7/10 |
| Security | 8/10 | 9/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $17/user/mo Time-billing | $20/user/mo Team |
| Estimated cost for 10 users | $170/mo Time-billing | $200/mo Team |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Gantt charts | ||
| Kanban boards | ||
| Reporting | ||
| Scheduling | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Goals and OKRs | Not listed | |
| Spreadsheet interface | Not listed | |
| Team messaging | Not listed | |
| Whiteboards | Not listed | |
Scoro vs SmartSuite cost by team size
Scoro costs less from 5 users.
| Team size | Scoro | SmartSuite |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | $85/moTime-billing | $100/moTeam |
| 10 users | $170/moTime-billing | $200/moTeam |
| 25 users | $425/moTime-billing | $500/moTeam |
| 50 users | $850/moTime-billing | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Scoro
- Lower estimated cost for 10 users: $170/mo vs $200/mo
- Higher Analytics score (8/10 vs 7/10)
Why choose SmartSuite
- Higher Cost score (6/10 vs 4/10)
- Higher Customization score (9/10 vs 7/10)
Pros & Cons
Scoro
Pros
- Covers the full service-delivery cycle (CRM, quotes, projects, time, resourcing, bills and invoices) in one data model, so margin reports by client, project or team need no spreadsheets.
- Modular 2026 pricing lets firms pay only for the apps they use, starting at $17 per user for time tracking and invoicing.
- Strong reporting for services firms: utilization, revenue forecasting, WIP, quoted vs actuals and budget health reports.
- Solid security posture for its size: ISO 27001 certification, SSO, two-step verification, SCIM provisioning via Okta and Azure AD, and a choice of AWS hosting regions.
- Open to automation and AI: REST API, webhooks, Zapier, a new developer portal and an MCP server that connects Scoro data to Claude, ChatGPT and Copilot Studio.
Cons
- Every combination requires at least five paid users, which inflates cost for very small teams.
- Reviewers report a steep learning curve and lengthy setup, and some describe parts of the interface as dated.
- Support quality draws complaints on review sites, with some users saying meaningful help requires paid packages.
- Add-on, extra, integration and Enterprise prices are hidden behind a configurator or sales, which makes total cost hard to estimate upfront.
- Competitor reviews say there is no built-in team chat and that Gantt and task features are less flexible than in dedicated project management tools.
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.3/10 for Scoro. The largest gap is in Cost: 4/10 for Scoro and 6/10 for SmartSuite.
Scoro costs less for 10 users: about $170/mo on its Time-billing plan, against about $200/mo on its Team plan for SmartSuite, billed monthly.
No, neither Scoro nor SmartSuite lists a free plan.
