Insightly vs Spotler CRM: Complete Comparison (2026)
An in-depth comparison of Insightly and Spotler CRM to help you choose the right tool for your business.
Last updated: November 2026
Insightly
5.8/10
Cloud CRM for small and mid-sized businesses that turns won deals into projects, with separately sold marketing automation, service ticketing and integration products.
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Feature-by-Feature Comparison
| Feature | | S Spotler CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 6.6/10 |
| Customization | 7/10 | 6/10 |
| Integration | 7/10 | 5/10 |
| Scalability | 5/10 | 5/10 |
| Security | 7/10 | 7/10 |
| Analytics | 5/10 | 6/10 |
| Cost | 4/10 | 8/10 |
| Ease of Use | 6/10 | 8/10 |
| Support | 4/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Plus | €12/user/mo Starter |
| Estimated cost for 10 users | $290/mo Plus | €120/mo Starter |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
Insightly vs Spotler CRM cost by team size
| Team size | Insightly | Spotler CRM |
|---|---|---|
| 1 user | $58/moPlus | €12/moStarter |
| 5 users | $145/moPlus | €60/moStarter |
| 10 users | $290/moPlus | €120/moStarter |
| 25 users | $725/moPlus | €300/moStarter |
| 50 users | $1,450/moPlus | €600/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Insightly
- Higher Integration score (7/10 vs 5/10)
- Higher Customization score (7/10 vs 6/10)
SWhy choose Spotler CRM
- Higher Cost score (8/10 vs 4/10)
- Higher Support score (7/10 vs 4/10)
- Better fit for small business (9/10 vs 7/10)
- Better fit for startups (6/10 vs 4/10)
Pros & Cons
Insightly
Pros
- Won opportunities convert straight into projects with tasks and milestones, so services firms can manage delivery without a separate PM tool.
- SOC 2 Type II certification, SSO, two-factor authentication and HIPAA and GDPR compliance are listed on the product page.
- Native iOS and Android apps and bidirectional email sync come with every CRM tier.
- AppConnect and prebuilt connectors cover Microsoft, Google, QuickBooks, NetSuite, DocuSign and Shopify.
Cons
- Required onboarding ($1,500) and premier support (at least $3,000 a year) add substantially to the per-user license price.
- Workflow automation and AI Copilot are not included in Plus and require the $49 Professional tier or higher.
- Reviewers report recurring support problems and limited reporting across multiple objects.
- Users note slow performance with large datasets and a busy interface with many navigation tabs.
- There is no email sequencing in the CRM, and marketing automation is a separate product priced per account.
SSpotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Not sold on either?
Frequently Asked Questions
Spotler CRM scores higher on our CRM criteria: 6.6/10 against 5.8/10 for Insightly. The largest gap is in Cost: 4/10 for Insightly and 8/10 for Spotler CRM.
No, neither Insightly nor Spotler CRM lists a free plan.
Spotler CRM is the better fit for small business: we rate it 9/10 for them, against 7/10 for Insightly.
