ClickUp vs Insightly Comparison
Compare ClickUp vs Insightly features, pricing, and more.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Insightly
5.8/10
Cloud CRM for small and mid-sized businesses that turns won deals into projects, with separately sold marketing automation, service ticketing and integration products.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 5.8/10 |
| Customization | 9/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 7/10 | 5/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 7/10 | 4/10 |
| Ease of Use | 5/10 | 6/10 |
| Security | 8/10 | 7/10 |
| Support | 5/10 | 4/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $29/user/mo Plus |
| Estimated cost for 10 users | Free Free Forever | $290/mo Plus |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
ClickUp vs Insightly cost by team size
ClickUp costs less at every team size we checked.
| Team size | ClickUp | Insightly |
|---|---|---|
| 1 user | FreeFree Forever | $58/moPlus |
| 5 users | FreeFree Forever | $145/moPlus |
| 10 users | FreeFree Forever | $290/moPlus |
| 25 users | FreeFree Forever | $725/moPlus |
| 50 users | FreeFree Forever | $1,450/moPlus |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (Insightly does not)
- Lower estimated cost for 10 users: Free vs $290/mo
- Higher Cost score (7/10 vs 4/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for startups (8/10 vs 4/10)
Why choose Insightly
- Higher Ease of Use score (6/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Insightly
Pros
- Won opportunities convert straight into projects with tasks and milestones, so services firms can manage delivery without a separate PM tool.
- SOC 2 Type II certification, SSO, two-factor authentication and HIPAA and GDPR compliance are listed on the product page.
- Native iOS and Android apps and bidirectional email sync come with every CRM tier.
- AppConnect and prebuilt connectors cover Microsoft, Google, QuickBooks, NetSuite, DocuSign and Shopify.
Cons
- Required onboarding ($1,500) and premier support (at least $3,000 a year) add substantially to the per-user license price.
- Workflow automation and AI Copilot are not included in Plus and require the $49 Professional tier or higher.
- Reviewers report recurring support problems and limited reporting across multiple objects.
- Users note slow performance with large datasets and a busy interface with many navigation tabs.
- There is no email sequencing in the CRM, and marketing automation is a separate product priced per account.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 5.8/10 for Insightly. The largest gap is in Cost: 7/10 for ClickUp and 4/10 for Insightly.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $290/mo on its Plus plan for Insightly, billed monthly.
ClickUp has a free plan; Insightly does not list one.
ClickUp is the better fit for startups: we rate it 8/10 for them, against 4/10 for Insightly.
