ClickUp vs monday CRM Comparison
Compare ClickUp vs monday CRM features, pricing, and more.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 7.4/10 |
| Customization | 9/10 | 8/10 |
| Analytics | 7/10 | 7/10 |
| Integration | 8/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Ease of Use | 5/10 | 8/10 |
| Security | 8/10 | 8/10 |
| Cost | 7/10 | 6/10 |
| Scalability | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $18/user/mo Basic |
| Estimated cost for 10 users | Free Free Forever | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Marketing Automation | Not listed | |
ClickUp vs monday CRM cost by team size
ClickUp costs less from 5 users.
| Team size | ClickUp | monday CRM |
|---|---|---|
| 1 user | FreeFree Forever | Contact for pricing |
| 5 users | FreeFree Forever | $90/moBasic |
| 10 users | FreeFree Forever | $180/moBasic |
| 25 users | FreeFree Forever | $450/moBasic |
| 50 users | FreeFree Forever | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Customization score (9/10 vs 8/10)
- Higher Cost score (7/10 vs 6/10)
- Better fit for agencies (8/10 vs 6/10)
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for sales teams (8/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 7.1/10 for ClickUp. The largest gap is in Ease of Use: 5/10 for ClickUp and 8/10 for monday CRM.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $180/mo on its Basic plan for monday CRM, billed monthly.
ClickUp has a free plan; monday CRM does not list one.
Monday CRM is the better fit for sales teams: we rate it 8/10 for them, against 5/10 for ClickUp.
