Insightly vs monday CRM Comparison
Compare Insightly vs monday CRM features, pricing, and more.
Last updated: November 2026
Insightly
5.8/10
Cloud CRM for small and mid-sized businesses that turns won deals into projects, with separately sold marketing automation, service ticketing and integration products.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7.4/10 |
| Customization | 7/10 | 8/10 |
| Integration | 7/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 4/10 | 6/10 |
| Ease of Use | 6/10 | 8/10 |
| Support | 4/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Plus | $18/user/mo Basic |
| Estimated cost for 10 users | $290/mo Plus | $180/mo Basic |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Marketing Automation | Not listed | |
Insightly vs monday CRM cost by team size
monday CRM costs less from 5 users.
| Team size | Insightly | monday CRM |
|---|---|---|
| 1 user | $58/moPlus | Contact for pricing |
| 5 users | $145/moPlus | $90/moBasic |
| 10 users | $290/moPlus | $180/moBasic |
| 25 users | $725/moPlus | $450/moBasic |
| 50 users | $1,450/moPlus | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Insightly
Our data shows no clear advantage over monday CRM.
Why choose monday CRM
- Lower estimated cost for 10 users: $180/mo vs $290/mo
- Higher Support score (7/10 vs 4/10)
- Higher Scalability score (7/10 vs 5/10)
- Better fit for enterprise (6/10 vs 3/10)
- Better fit for sales teams (8/10 vs 6/10)
Pros & Cons
Insightly
Pros
- Won opportunities convert straight into projects with tasks and milestones, so services firms can manage delivery without a separate PM tool.
- SOC 2 Type II certification, SSO, two-factor authentication and HIPAA and GDPR compliance are listed on the product page.
- Native iOS and Android apps and bidirectional email sync come with every CRM tier.
- AppConnect and prebuilt connectors cover Microsoft, Google, QuickBooks, NetSuite, DocuSign and Shopify.
Cons
- Required onboarding ($1,500) and premier support (at least $3,000 a year) add substantially to the per-user license price.
- Workflow automation and AI Copilot are not included in Plus and require the $49 Professional tier or higher.
- Reviewers report recurring support problems and limited reporting across multiple objects.
- Users note slow performance with large datasets and a busy interface with many navigation tabs.
- There is no email sequencing in the CRM, and marketing automation is a separate product priced per account.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 5.8/10 for Insightly. The largest gap is in Support: 4/10 for Insightly and 7/10 for monday CRM.
Monday CRM costs less for 10 users: about $180/mo on its Basic plan, against about $290/mo on its Plus plan for Insightly, billed monthly.
No, neither Insightly nor monday CRM lists a free plan.
Monday CRM is the better fit for enterprise: we rate it 6/10 for them, against 3/10 for Insightly.
