IBM Targetprocess vs SmartSuite Comparison
Compare IBM Targetprocess vs SmartSuite features, pricing, and more.
Last updated: November 2026
IBM Targetprocess
6.6/10
IBM Targetprocess is an enterprise agile and strategic portfolio management platform that links company strategy, funding and team delivery work across Agile, SAFe and hybrid teams.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.6/10 | 7.3/10 |
| Analytics | 7/10 | 7/10 |
| Cost | 4/10 | 6/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 5/10 | 7/10 |
| Integration | 7/10 | 7/10 |
| Scalability | 9/10 | 7/10 |
| Security | 7/10 | 9/10 |
| Support | 6/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $20/user/mo Team |
| Estimated cost for 10 users | Contact for pricing | $200/mo Team |
| Features | ||
| App integrations | ||
| Collaboration tools | ||
| Dashboards | ||
| Kanban boards | ||
| Reporting | ||
| Task management | ||
| Timeline view | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Goals and OKRs | Not listed | |
| Scheduling | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Team messaging | Not listed | |
| Time tracking | Not listed | |
| Whiteboards | Not listed | |
IBM Targetprocess vs SmartSuite cost by team size
| Team size | IBM Targetprocess | SmartSuite |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | Contact for pricing | $100/moTeam |
| 10 users | Contact for pricing | $200/moTeam |
| 25 users | Contact for pricing | $500/moTeam |
| 50 users | Contact for pricing | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose IBM Targetprocess
- Higher Scalability score (9/10 vs 7/10)
- Better fit for enterprise (9/10 vs 7/10)
Why choose SmartSuite
- Higher Cost score (6/10 vs 4/10)
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for small business (6/10 vs 3/10)
- Better fit for freelancers (3/10 vs 1/10)
Pros & Cons
IBM Targetprocess
Pros
- Highly configurable boards, workflows and views, which reviewers repeatedly credit as its main strength.
- Connects team-level work to strategic objectives and investment decisions, which most task-focused project tools cannot do.
- Supports Scrum, Kanban, SAFe and traditional methods side by side, which helps organisations in transition.
- Works as a portfolio layer over Jira and Azure DevOps, so delivery teams can keep their existing tools.
- Analyst recognition, including a Strong Performer rating in The Forrester Wave for Strategic Portfolio Management Tools, Q2 2026.
Cons
- Reviewers report a steep learning curve and difficult initial setup and navigation.
- No public pricing, and comparison articles say it is costly for small teams.
- Forecasting and burndown accuracy depend on heavy, disciplined data entry.
- Some users report limited integrations beyond the core tools, and say moving or exporting data takes manual effort.
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.6/10 for IBM Targetprocess. The largest gap is in Cost: 4/10 for IBM Targetprocess and 6/10 for SmartSuite.
No, neither IBM Targetprocess nor SmartSuite lists a free plan.
SmartSuite is the better fit for small business: we rate it 6/10 for them, against 3/10 for IBM Targetprocess.
