HaloPSA vs Zoho Projects: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Zoho Projects to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Zoho Projects
7.3/10
Cloud project management software with tasks, Gantt charts, timesheets, issue tracking and automation, built for small and mid-sized teams using the Zoho suite.
Feature-by-Feature Comparison
| Feature | | Z Zoho Projects |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 7.3/10 |
| Cost | 5/10 | 9/10 |
| Ease of Use | 5/10 | 6/10 |
| Analytics | 7/10 | 7/10 |
| Customization | 9/10 | 8/10 |
| Scalability | 8/10 | 7/10 |
| Support | 7/10 | 6/10 |
| Integration | 8/10 | 7/10 |
| Security | 9/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $4/user/mo Premium |
| Estimated cost for 10 users | Contact for pricing | Contact for pricing |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Reporting | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Team messaging | Not listed | |
| Timeline view | Not listed | |
| Whiteboards | Not listed | |
HaloPSA vs Zoho Projects cost by team size
| Team size | HaloPSA | Zoho Projects |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | Contact for pricing |
| 25 users | Contact for pricing | Contact for pricing |
| 50 users | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Security score (9/10 vs 7/10)
- Higher Customization score (9/10 vs 8/10)
- Better fit for it teams (9/10 vs 4/10)
ZWhy choose Zoho Projects
- Has a free plan (HaloPSA does not)
- Higher Cost score (9/10 vs 5/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for startups (8/10 vs 4/10)
- Better fit for freelancers (6/10 vs 2/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
ZZoho Projects
Pros
- Paid plans start at $4 per user per month on annual billing, which reviewers rank among the cheapest in the category.
- The free plan supports 5 users and 3 projects, enough for very small teams to run real work.
- Built-in timers, timesheets with approvals, and budgeting serve teams that bill for their time.
- Blueprints, automation rules and custom functions allow detailed workflow control.
- Integrates closely with other Zoho apps such as Desk, Analytics and Sprints.
Cons
- Reviewers say the learning curve is steep, especially for blueprints and custom functions.
- Client and guest access cost extra on top of the plan price.
- Users report weaker portfolio and multi-project management than enterprise-focused rivals.
- Some reviewers find the configuration screens crowded and say support can be slow to respond.
- The free plan has no project templates, and its automation limit is low at 50 actions per month.
Not sold on either?
Frequently Asked Questions
Zoho Projects scores higher on our Project Management criteria: 7.3/10 against 7.1/10 for HaloPSA. The largest gap is in Cost: 5/10 for HaloPSA and 9/10 for Zoho Projects.
Zoho Projects has a free plan; HaloPSA does not list one.
HaloPSA is the better fit for it teams: we rate it 9/10 for them, against 4/10 for Zoho Projects.
