HaloPSA vs Teamwork.com: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Teamwork.com to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Teamwork.com
6.8/10
Client work management platform for agencies and professional services teams, combining projects, time tracking, budgets, resourcing and invoicing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.8/10 |
| Analytics | 7/10 | 8/10 |
| Cost | 5/10 | 6/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 6/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 8/10 | 7/10 |
| Security | 9/10 | 7/10 |
| Support | 7/10 | 8/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $10/user/mo Basics |
| Estimated cost for 10 users | Contact for pricing | $250/mo Accelerate |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| Dashboards | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
HaloPSA vs Teamwork.com cost by team size
| Team size | HaloPSA | Teamwork.com |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | $250/moAccelerate |
| 25 users | Contact for pricing | $625/moAccelerate |
| 50 users | Contact for pricing | $1,250/moAccelerate |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 7/10)
- Higher Security score (9/10 vs 7/10)
Why choose Teamwork.com
- Has a free plan (HaloPSA does not)
- Higher Analytics score (8/10 vs 7/10)
- Higher Cost score (6/10 vs 5/10)
- Better fit for marketing teams (6/10 vs 2/10)
- Better fit for consultancies (8/10 vs 6/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Teamwork.com
Pros
- Client users with limited permissions and proofing let agencies share work and get approvals inside the tool.
- Time tracking, budgets, retainers and invoicing are part of the same platform, so there is no separate billing app.
- Reviewers praise its reporting on profitability, tracked time and team workload.
- More than 150 integrations, including Slack, Microsoft Office and an MCP server for AI assistants.
- Every plan includes SOC 2 compliance, two-factor authentication and a choice of US or EU hosting.
Cons
- Reviewers say the wide feature set means a long onboarding period.
- It is less suited to teams that only run internal projects.
- Optimize and Enterprise pricing is not public, and monthly billing costs about 29 percent more than annual.
- CRM and ERP integrations such as HubSpot, Salesforce and NetSuite are only on higher tiers.
- Some users report glitches, including task filtering bugs in the iOS app.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.8/10 for Teamwork.com. The largest gap is in Customization: 9/10 for HaloPSA and 7/10 for Teamwork.com.
Teamwork.com has a free plan; HaloPSA does not list one.
Teamwork.com is the better fit for marketing teams: we rate it 6/10 for them, against 2/10 for HaloPSA.
