HaloPSA vs Taiga (2026): Pricing, Features & Verdict
HaloPSA is our pick, scoring 7.1/10 against 6.7/10 for Taiga on our Project Management criteria. Its biggest advantage: higher Security score (9/10 vs 6/10). Only Taiga has a free plan.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Taiga
6.7/10
Open-source agile project management tool with Scrum, Kanban and issue tracking for software and cross-functional teams, offered as cloud plans or self-hosted.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.7/10 |
| Cost | 5/10 | 9/10 |
| Ease of Use | 5/10 | 7/10 |
| Analytics | 7/10 | 5/10 |
| Customization | 9/10 | 7/10 |
| Scalability | 8/10 | 6/10 |
| Support | 7/10 | 5/10 |
| Integration | 8/10 | 6/10 |
| Security | 9/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | €5/mo Enthusiast |
| Estimated cost for 10 users | Contact for pricing | Free Free |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Knowledge base | ||
| Reporting | ||
| Task management | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Docs | Not listed | |
| Kanban boards | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
HaloPSA vs Taiga cost by team size
| Team size | HaloPSA | Taiga |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | FreeFree |
| 25 users | Contact for pricing | FreeFree |
| 50 users | Contact for pricing | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who HaloPSA and Taiga suit
HaloPSA fits enterprise, it teams and mid-market better; Taiga fits startups and freelancers better.
| Audience | HaloPSA | Taiga |
|---|---|---|
| Startups | 4/10Paid onboarding and complexity raise the entry cost. | 8/10The free self-hosted version, cheap flat hosted plans and agile modules fit early product teams. |
| Enterprise | 7/10An enterprise package and certifications such as ISO 27001, SOC 2 and FedRAMP support large deployments. | 4/10On-premise with an SLA is available, but there is little enterprise governance or analytics depth. |
| Freelancers | 2/10Per-agent pricing plus a mandatory onboarding package and complex configuration do not suit solo users. | 5/10There is a free plan and a 5 euro tier, but tiny storage limits hosted use. |
| IT Teams | 9/10It is built for managed service providers and IT service teams, with ticketing, SLAs and RMM integrations. | 6/10It can be self-hosted free with Docker to keep data on your own servers. |
| Mid-Market | 8/10Mid-sized MSPs and IT service providers are the core market for its billing, contract and project tooling. | 5/10Private Cloud and On-premise options exist, but the tool is light on portfolio reporting and automation. |
| Small Business | 7/10Small MSPs benefit from all-inclusive per-agent pricing, but setup effort is significant. | 7/10Unlimited users on flat-priced plans keep costs low for small teams, though the tool is focused on software work. |
| Agencies | Not rated | 4/10There is no time tracking or client billing, which limits its use for agency work. |
| Consultancies | 6/10It suits IT consultancies, but reviewers say it is less suited to complex professional services engagements. | Not rated |
| Customer Support Teams | 7/10Ticketing, a knowledge base and a self-service portal support service desks. | Not rated |
| Developers | Not rated | 9/10It has Scrum backlogs, issue tracking and GitHub, GitLab, Bitbucket and Gogs integrations for software teams. |
| Government | 5/10FedRAMP is listed in its compliance coverage. | Not rated |
| Healthcare | 4/10HIPAA appears in its compliance coverage. | Not rated |
| Marketing Teams | 2/10It is built around IT service delivery, not marketing project work. | Not rated |
| Nonprofits | 4/10Charities get a 15 percent discount. | Not rated |
| Product Teams | Not rated | 7/10It has backlogs, epics, sprint planning and estimation for agile product planning. |
| Remote Teams | Not rated | 6/10It offers unlimited users, wiki, dashboards and Slack notifications for distributed teams. |
| SaaS Companies | Not rated | 7/10Its agile and bug-tracking modules suit teams shipping software. |
Which One Should You Choose?
Why choose HaloPSA
- Higher Security score (9/10 vs 6/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 5/10)
Why choose Taiga
- Has a free plan (HaloPSA does not)
- Higher Cost score (9/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for startups (8/10 vs 4/10)
- Better fit for freelancers (5/10 vs 2/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Taiga
Pros
- Every hosted plan allows unlimited users at a flat account price, so costs do not grow as the team grows.
- It is fully open source and can be self-hosted with Docker for free, keeping data on your own servers.
- Scrum backlogs, sprint boards, burndown charts and Kanban WIP limits cover the core agile workflows.
- Built-in GitHub, GitLab, Bitbucket and Gogs integrations, plus webhooks, a REST API and Zapier, connect it to developer workflows.
- Importers for Trello, Jira, GitHub and Asana make it easier to move existing projects in.
Cons
- Storage on the hosted tiers is very small: 10MB on Free and 500MB on Basic.
- The vendor pages do not mention native time tracking, Gantt charts or automation rules.
- Reporting depends on dashboards and CSV exports rather than advanced analytics.
- Some self-hosting users describe it as bloated and clunky out of the box.
- Many review-site listings show outdated per-user prices that differ from the vendor's current per-account pricing.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.7/10 for Taiga. The largest gap is in Cost: 5/10 for HaloPSA and 9/10 for Taiga.
Taiga has a free plan; HaloPSA does not list one.
Taiga is the better fit for startups: we rate it 8/10 for them, against 4/10 for HaloPSA.
