GoodDay vs SmartSuite Comparison

Why choose GoodDay

• Has a free plan (SmartSuite does not)
• Lower estimated cost for 10 users: Free vs $200/mo
• Higher Cost score (9/10 vs 6/10)
• Better fit for startups (8/10 vs 4/10)
• Better fit for small business (8/10 vs 6/10)

Why choose SmartSuite

• Higher Security score (9/10 vs 6/10)
• Higher Support score (7/10 vs 5/10)
• Better fit for enterprise (7/10 vs 5/10)
• Better fit for marketing teams (7/10 vs 5/10)

GoodDay

Pros

• The free plan allows up to 15 members with unlimited projects, which is generous for small teams.
• Paid plans are inexpensive: Professional costs $4 per user per month on annual billing.
• Projects can be nested without limit and the Action Required view shows who owns the next step, which reviewers praise for accountability.
• The Business plan bundles resource management, finance, CRM and a customer portal, so teams may need fewer separate tools.
• There are native apps for web, iOS, Android, Windows, macOS and Linux.

Cons

• Reviewers often criticize customer support, and one directory lists it as email only.
• Users report a limited mobile app, weak search and an unreliable bulk task uploader.
• The vendor is small, about 20 to 30 employees, which may worry large enterprise buyers.
• Two-factor authentication is only on Business and above, and SAML SSO only on Enterprise.
• There are fewer native integrations than with larger rivals, so many connections depend on Zapier.

SmartSuite

Pros

• The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
• Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
• Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
• It ships more than 200 templates and an AI solution builder to speed up setup.
• Reviewers describe the support team as responsive.

Cons

• Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
• The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
• SAML SSO and SCIM are available only on Enterprise and Signature plans.
• There is no team chat or whiteboard, and external access is limited to read-only shared views.
• Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.