Frappe CRM vs microtech: Complete Comparison (2026)
An in-depth comparison of Frappe CRM and microtech to help you choose the right tool for your business.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
microtech
5.4/10
German modular ERP suite (büro+) for small and mid-sized businesses, with integrated address management and CRM alongside inventory, purchasing, invoicing and accounting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 5.4/10 |
| Analytics | 5/10 | 4/10 |
| Cost | 10/10 | 4/10 |
| Customization | 8/10 | 7/10 |
| Ease of Use | 7/10 | 5/10 |
| Integration | 6/10 | 6/10 |
| Scalability | 6/10 | 5/10 |
| Security | 6/10 | 5/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | €199/mo Basic |
| Estimated cost for 10 users | Free Self-host | €299/mo Core |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Lead Management | Not listed | |
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | Not listed | |
Which One Should You Choose?
Why choose Frappe CRM
- Has a free plan (microtech does not)
- Higher Cost score (10/10 vs 4/10)
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for sales teams (8/10 vs 4/10)
Why choose microtech
- Higher Support score (7/10 vs 5/10)
Pros & Cons
Frappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
microtech
Pros
- CRM data sits in the same system as quotes, orders, invoices and accounting, so German SMBs avoid syncing customer records between separate tools.
- Reviewers on OMR rate customer support highly, with about 87% positive mentions.
- Custom fields, layouts and freely defined tables let companies adapt the system to their own processes.
- Native DATEV export and XRechnung/ZUGFeRD support suit German compliance needs.
- The monthly prices for each package are published openly, and a free trial is available.
Cons
- An independent review calls the CRM basic, so it is no match for dedicated sales CRMs.
- It is mainly a Windows client, which makes it a weak fit for browser-only teams.
- Reviewers report slow performance and a steep learning curve.
- Users complain about the shift to rental pricing and costly add-ons, and the API is limited to the 399 EUR Enterprise tier.
