factro vs SmartSuite Comparison
Compare factro vs SmartSuite features, pricing, and more.
Last updated: November 2026
factro
5.8/10
German cloud project management software with structure trees, Gantt and Kanban views. It is aimed at SMEs, consultancies and public-sector bodies that need GDPR-compliant planning.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7.3/10 |
| Analytics | 4/10 | 7/10 |
| Cost | 6/10 | 6/10 |
| Customization | 5/10 | 9/10 |
| Ease of Use | 8/10 | 7/10 |
| Integration | 4/10 | 7/10 |
| Scalability | 5/10 | 7/10 |
| Security | 7/10 | 9/10 |
| Support | 8/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €20/user/mo Business | $20/user/mo Team |
| Estimated cost for 10 users | €200/mo Business | $200/mo Team |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| Dashboards | ||
| File sharing | ||
| Gantt charts | ||
| Kanban boards | ||
| Reporting | ||
| Scheduling | ||
| Spreadsheet interface | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Databases | Not listed | |
| Docs | Not listed | |
| Team messaging | Not listed | |
| Whiteboards | Not listed | |
| Workflow automation | Not listed | |
factro vs SmartSuite cost by team size
| Team size | factro | SmartSuite |
|---|---|---|
| 1 user | FreeBasic | Contact for pricing |
| 5 users | €100/moBusiness | $100/moTeam |
| 10 users | €200/moBusiness | $200/moTeam |
| 25 users | €500/moBusiness | $500/moTeam |
| 50 users | €999/moBusiness | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose factro
- Has a free plan (SmartSuite does not)
- Higher Ease of Use score (8/10 vs 7/10)
- Higher Support score (8/10 vs 7/10)
- Better fit for small business (8/10 vs 6/10)
- Better fit for freelancers (5/10 vs 3/10)
Why choose SmartSuite
- Higher Customization score (9/10 vs 5/10)
- Higher Analytics score (7/10 vs 4/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
factro
Pros
- Reviewers describe the structure tree, Kanban, table and Gantt views as intuitive and quick to learn.
- GDPR compliance and German data protection are the main selling points, which matter to public-sector buyers.
- The free Basic plan lets up to 3 users run 5 projects at no cost.
- Guests can be invited free of charge from the Business plan upward.
- Reviewers on OMR praise responsive support and say feature requests were implemented within weeks.
Cons
- There is no Slack integration, and integrations focus mainly on Microsoft tools.
- Reporting on project progress and risks is weak, according to reviewers.
- The Gantt mode is less intuitive than the other views, and its export options are limited.
- Each task can have only one responsible person and one executor.
- There is no undo function, and some structures are rigid.
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 5.8/10 for factro. The largest gap is in Customization: 5/10 for factro and 9/10 for SmartSuite.
Factro has a free plan; SmartSuite does not list one.
SmartSuite is the better fit for enterprise: we rate it 7/10 for them, against 4/10 for factro.
