Microsoft Dynamics 365 Sales vs SAP Sales Cloud: Complete Comparison (2026)
An in-depth comparison of Microsoft Dynamics 365 Sales and SAP Sales Cloud to help you choose the right tool for your business.
Last updated: November 2026
Microsoft Dynamics 365 Sales
6.8/10
Microsoft's sales CRM for managing leads, accounts and opportunities, with Microsoft 365 integration and Copilot AI agents in its higher tiers.
SAP Sales Cloud
6/10
An enterprise CRM from SAP for managing leads, opportunities, forecasting and field sales, with AI help and native integration with SAP S/4HANA.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6/10 |
| Integration | 9/10 | 8/10 |
| Analytics | 8/10 | 7/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 4/10 | 4/10 |
| Support | 6/10 | 6/10 |
| Cost | 3/10 | 2/10 |
| Scalability | 9/10 | 9/10 |
| Security | 8/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $65/user/mo Sales Professional | $134/user/mo SAP Sales Cloud Version 2 |
| Estimated cost for 10 users | $650/mo Sales Professional | $1,340/mo SAP Sales Cloud Version 2 |
| Features | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Collaboration | Not listed | |
| Mobile Access | Not listed | |
Microsoft Dynamics 365 Sales vs SAP Sales Cloud cost by team size
Microsoft Dynamics 365 Sales costs less at every team size we checked.
| Team size | Microsoft Dynamics 365 Sales | SAP Sales Cloud |
|---|---|---|
| 1 user | $65/moSales Professional | $134/moSAP Sales Cloud Version 2 |
| 5 users | $325/moSales Professional | $670/moSAP Sales Cloud Version 2 |
| 10 users | $650/moSales Professional | $1,340/moSAP Sales Cloud Version 2 |
| 25 users | $1,625/moSales Professional | $3,350/moSAP Sales Cloud Version 2 |
| 50 users | $3,250/moSales Professional | $6,700/moSAP Sales Cloud Version 2 |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Microsoft Dynamics 365 Sales
- Lower estimated cost for 10 users: $650/mo vs $1,340/mo
- Higher Customization score (9/10 vs 7/10)
- Higher Integration score (9/10 vs 8/10)
Why choose SAP Sales Cloud
Our data shows no clear advantage over Microsoft Dynamics 365 Sales.
Pros & Cons
Microsoft Dynamics 365 Sales
Pros
- Works natively with Microsoft 365 and the Dynamics 365 and Power Platform stack, which suits firms that already run on Microsoft.
- Deep customization and automation, which reviewers often name as a key strength.
- Copilot features and prebuilt AI agents are included from the Enterprise tier, and Premium bundles 1,000 Copilot Credits per user each month.
- Flexible licensing, including attach licenses for existing Dynamics 365 users and device licenses for shared machines.
Cons
- Steep learning curve, the most common complaint in G2 reviews (3.8/5 average from about 1,600 reviews).
- Setup and customization are complex for non-technical users and usually need an admin or partner.
- Advanced features and AI capacity cost extra, and Premium more than doubles the per-user price of Professional.
- The Professional tier has limited customization, which pushes many buyers to the $105 Enterprise tier.
SAP Sales Cloud
Pros
- Native S/4HANA integration lets sellers see order, payment and service history alongside their deals.
- AI forecasting and guided selling are built in, with Joule extending the AI features.
- It scales to very large sales organizations and includes territory management and field sales tools.
- Reviewers praise its detailed reporting for both internal use and customer presentations.
Cons
- List prices are not published on SAP's site, and the reported list price of about 134 dollars per user per month is high.
- Implementation typically needs partners and can cost 40,000 to 150,000 dollars or more in year one.
- Reviewers report a steep learning curve and an interface that feels dated or needs too many clicks.
- One reviewer says the mobile app lacks parity with desktop features.
Not sold on either?
Frequently Asked Questions
Microsoft Dynamics 365 Sales scores higher on our AI Software criteria: 6.8/10 against 6/10 for SAP Sales Cloud. The largest gap is in Customization: 9/10 for Microsoft Dynamics 365 Sales and 7/10 for SAP Sales Cloud.
Microsoft Dynamics 365 Sales costs less for 10 users: about $650/mo on its Sales Professional plan, against about $1,340/mo on its SAP Sales Cloud Version 2 plan for SAP Sales Cloud, billed monthly.
No, neither Microsoft Dynamics 365 Sales nor SAP Sales Cloud lists a free plan.
