Copper CRM vs Pipedrive: Complete Comparison (2026)
An in-depth comparison of Copper CRM and Pipedrive to help you choose the right tool for your business.
Last updated: November 2026
Copper CRM
6/10
CRM built around Google Workspace that lets small and mid-sized sales teams manage contacts, pipelines and deals from inside Gmail and Google apps.
Pipedrive
6.9/10
Pipedrive is a sales CRM built around visual deal pipelines, helping small and mid-sized sales teams track deals, contacts, activities and email in one place.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 6.9/10 |
| Customization | 5/10 | 6/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 7/10 | 8/10 |
| Support | 7/10 | 6/10 |
| Ease of Use | 8/10 | 9/10 |
| Security | 6/10 | 7/10 |
| Cost | 5/10 | 7/10 |
| Scalability | 4/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Basic | $24/user/mo Lite |
| Estimated cost for 10 users | $290/mo Basic | $240/mo Lite |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
Copper CRM vs Pipedrive cost by team size
Pipedrive costs less at every team size we checked.
| Team size | Copper CRM | Pipedrive |
|---|---|---|
| 1 user | $29/moBasic | $24/moLite |
| 5 users | $145/moBasic | $120/moLite |
| 10 users | $290/moBasic | $240/moLite |
| 25 users | $725/moBasic | $600/moLite |
| 50 users | $1,450/moBasic | $1,200/moLite |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Copper CRM
- Higher Support score (7/10 vs 6/10)
Why choose Pipedrive
- Lower estimated cost for 10 users: $240/mo vs $290/mo
- Higher Cost score (7/10 vs 5/10)
- Higher Customization score (6/10 vs 5/10)
- Better fit for sales teams (9/10 vs 7/10)
- Better fit for startups (8/10 vs 6/10)
Pros & Cons
Copper CRM
Pros
- Copper runs inside Gmail through a Chrome extension, which reviewers rate among the strongest Google Workspace integrations of any CRM.
- Onboarding is quick. Capterra reviewers report being up and running within about a day.
- Reviewers praise support, including training calls with real people. Eligible annual Professional and Business accounts get personal onboarding and premium support.
- iOS and Android apps, plus AI tools that draft and rewrite emails, are listed on the pricing page.
Cons
- Features are tightly gated. Workflow automation, bulk email, reporting and integrations require Professional at $59 or more per seat, and custom reports require Business.
- Reviewers say teams outgrow its automation and reporting at around 15 to 20 users.
- Calling is not built in. Teams need JustCall or RingCentral, and some users report activity-logging problems with Google Voice.
- Capterra reviewers report automatic renewals with no refunds, plus occasional glitches in the Chrome extension and filters.
- It is a poor fit for teams on Outlook or Office 365.
Pipedrive
Pros
- Sales reps can pick up the drag-and-drop pipeline view quickly, and ease of use is the strength reviewers mention most often on G2 and Capterra.
- The marketplace has more than 500 integrations, including telephony apps such as Aircall, CloudTalk and Kixie that log calls as deal activities.
- Lite starts at 14 dollars per seat per month on annual billing, which is cheap for a CRM with pipeline management and AI report generation.
- Premium bundles LeadBooster, e-signature documents and Projects, which cost extra on lower plans.
Cons
- Reviewers often criticize reporting as thin, hard to customize or manual. About 39 percent of reporting-related Capterra reviews are negative.
- Email sync and automations are not available on Lite, so most teams will need Growth or higher.
- Web calling is not built in and needs a third-party Marketplace app, though the mobile apps can place and log calls.
- Email marketing (Campaigns) and Web Visitors are paid add-ons on every plan, so the total cost can rise well above the seat price.
Not sold on either?
Frequently Asked Questions
Pipedrive scores higher on our CRM criteria: 6.9/10 against 6/10 for Copper CRM. The largest gap is in Cost: 5/10 for Copper CRM and 7/10 for Pipedrive.
Pipedrive costs less for 10 users: about $240/mo on its Lite plan, against about $290/mo on its Basic plan for Copper CRM, billed monthly.
No, neither Copper CRM nor Pipedrive lists a free plan.
Pipedrive is the better fit for mid-market: we rate it 6/10 for them, against 4/10 for Copper CRM.
