Bitrix24 vs ClickUp: Complete Comparison (2026)
An in-depth comparison of Bitrix24 and ClickUp to help you choose the right tool for your business.
Last updated: November 2026
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 7.1/10 |
| Customization | 8/10 | 9/10 |
| Analytics | 6/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 5/10 | 5/10 |
| Security | 7/10 | 8/10 |
| Cost | 8/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $69/mo Basic | $12/user/mo Core |
| Estimated cost for 10 users | $144/mo Standard | Free Free Forever |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Team messaging | Not listed | |
| Scheduling | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Kanban boards | Not listed | |
| Collaboration tools | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
Bitrix24 vs ClickUp cost by team size
ClickUp costs less at every team size we checked.
| Team size | Bitrix24 | ClickUp |
|---|---|---|
| 1 user | $69/moBasic | FreeFree Forever |
| 5 users | $69/moBasic | FreeFree Forever |
| 10 users | $144/moStandard | FreeFree Forever |
| 25 users | $144/moStandard | FreeFree Forever |
| 50 users | $144/moStandard | FreeFree Forever |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Bitrix24
- Higher Cost score (8/10 vs 7/10)
- Better fit for sales teams (8/10 vs 5/10)
Why choose ClickUp
- Lower estimated cost for 10 users: Free vs $144/mo
- Higher Customization score (9/10 vs 8/10)
- Higher Analytics score (7/10 vs 6/10)
Pros & Cons
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6.8/10 for Bitrix24. The largest gap is in Analytics: 6/10 for Bitrix24 and 7/10 for ClickUp.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $144/mo on its Standard plan for Bitrix24, billed monthly.
Yes, both Bitrix24 and ClickUp have a free plan.
Bitrix24 is the better fit for sales teams: we rate it 8/10 for them, against 5/10 for ClickUp.
