17hats vs Scoro: Complete Comparison (2026)
An in-depth comparison of 17hats and Scoro to help you choose the right tool for your business.
Last updated: November 2026
17hats
4.8/10
17hats is an all-in-one business management app for solopreneurs and small service businesses, combining CRM, projects, to-dos, invoicing, contracts, scheduling and workflows.
Scoro
6.3/10
Modular professional services automation platform for agencies and consultancies that links CRM, quoting, projects, resource planning, time tracking and invoicing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 4.8/10 | 6.3/10 |
| Analytics | 5/10 | 8/10 |
| Cost | 5/10 | 4/10 |
| Customization | 5/10 | 7/10 |
| Ease of Use | 6/10 | 6/10 |
| Integration | 4/10 | 7/10 |
| Scalability | 3/10 | 7/10 |
| Security | 4/10 | 8/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $60/mo Core | $17/user/mo Time-billing |
| Estimated cost for 10 users | Free Free CRM | $170/mo Time-billing |
| Features | ||
| Scheduling | ||
| Client collaboration | ||
| App integrations | ||
| Task lists | ||
| Timeline view | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Reporting | ||
| Dashboards | Not listed | |
| Gantt charts | Not listed | |
| Goals and OKRs | Not listed | |
| Kanban boards | Not listed | |
17hats vs Scoro cost by team size
17hats costs less from 5 users.
| Team size | 17hats | Scoro |
|---|---|---|
| 1 user | FreeFree CRM | Contact for pricing |
| 5 users | FreeFree CRM | $85/moTime-billing |
| 10 users | FreeFree CRM | $170/moTime-billing |
| 25 users | FreeFree CRM | $425/moTime-billing |
| 50 users | FreeFree CRM | $850/moTime-billing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose 17hats
- Has a free plan (Scoro does not)
- Lower estimated cost for 10 users: Free vs $170/mo
- Higher Cost score (5/10 vs 4/10)
- Higher Support score (6/10 vs 5/10)
- Better fit for freelancers (9/10 vs 2/10)
Why choose Scoro
- Higher Scalability score (7/10 vs 3/10)
- Higher Security score (8/10 vs 4/10)
- Better fit for mid-market (8/10 vs 2/10)
- Better fit for enterprise (6/10 vs 1/10)
Pros & Cons
17hats
Pros
- Combines CRM, contracts, invoicing, payments, scheduling and to-dos, so a solo business can replace several tools with one.
- To-do workflows and advanced workflows automate recurring tasks and document or email sends for each client.
- Unlimited contacts and projects and three users are included, with one predictable flat price.
- A free CRM plan, a restartable 7-day trial and a 30-day money-back guarantee lower the risk of trying it.
- Built-in financial reports such as profit and loss and sales tax suit owners who handle their own books.
Cons
- It has no Kanban boards, Gantt charts or team chat, so it is weak as a team project management tool.
- Time tracking, scheduling, recurring billing and QuickBooks sync are all paid add-ons.
- Reviewers cite a limited mobile app, a cluttered interface and limited form customization.
- Users have reported QuickBooks sync errors that created duplicate payments, and some scheduled emails failing to send.
- It has no live chat support, and records are inaccessible after cancellation unless exported first.
Scoro
Pros
- Covers the full service-delivery cycle (CRM, quotes, projects, time, resourcing, bills and invoices) in one data model, so margin reports by client, project or team need no spreadsheets.
- Modular 2026 pricing lets firms pay only for the apps they use, starting at $17 per user for time tracking and invoicing.
- Strong reporting for services firms: utilization, revenue forecasting, WIP, quoted vs actuals and budget health reports.
- Solid security posture for its size: ISO 27001 certification, SSO, two-step verification, SCIM provisioning via Okta and Azure AD, and a choice of AWS hosting regions.
- Open to automation and AI: REST API, webhooks, Zapier, a new developer portal and an MCP server that connects Scoro data to Claude, ChatGPT and Copilot Studio.
Cons
- Every combination requires at least five paid users, which inflates cost for very small teams.
- Reviewers report a steep learning curve and lengthy setup, and some describe parts of the interface as dated.
- Support quality draws complaints on review sites, with some users saying meaningful help requires paid packages.
- Add-on, extra, integration and Enterprise prices are hidden behind a configurator or sales, which makes total cost hard to estimate upfront.
- Competitor reviews say there is no built-in team chat and that Gantt and task features are less flexible than in dedicated project management tools.
Not sold on either?
Frequently Asked Questions
Scoro scores higher on our CRM criteria: 6.3/10 against 4.8/10 for 17hats. The largest gap is in Scalability: 3/10 for 17hats and 7/10 for Scoro.
17hats costs less for 10 users: free on its Free CRM plan, against about $170/mo on its Time-billing plan for Scoro, billed monthly.
17hats has a free plan; Scoro does not list one.
17hats is the better fit for freelancers: we rate it 9/10 for them, against 2/10 for Scoro.
