17hats vs GroupOffice: Complete Comparison (2026)
An in-depth comparison of 17hats and GroupOffice to help you choose the right tool for your business.
Last updated: November 2026
17hats
4.8/10
17hats is an all-in-one business management app for solopreneurs and small service businesses, combining CRM, projects, to-dos, invoicing, contracts, scheduling and workflows.
GroupOffice
6.3/10
Open-source groupware and CRM platform from Dutch firm Intermesh, combining email, calendar, contacts, projects, helpdesk and newsletters for businesses and public organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 4.8/10 | 6.3/10 |
| Analytics | 5/10 | 3/10 |
| Cost | 5/10 | 9/10 |
| Customization | 5/10 | 8/10 |
| Ease of Use | 6/10 | 6/10 |
| Integration | 4/10 | 5/10 |
| Scalability | 3/10 | 5/10 |
| Security | 4/10 | 7/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $60/mo Core | Contact for pricing |
| Estimated cost for 10 users | Free Free CRM | Contact for pricing |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Reporting | Not listed | |
17hats vs GroupOffice cost by team size
| Team size | 17hats | GroupOffice |
|---|---|---|
| 1 user | FreeFree CRM | Contact for pricing |
| 5 users | FreeFree CRM | Contact for pricing |
| 10 users | FreeFree CRM | Contact for pricing |
| 25 users | FreeFree CRM | Contact for pricing |
| 50 users | FreeFree CRM | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose 17hats
- Higher Analytics score (5/10 vs 3/10)
- Higher Support score (6/10 vs 5/10)
- Better fit for freelancers (9/10 vs 4/10)
Why choose GroupOffice
- Higher Cost score (9/10 vs 5/10)
- Higher Customization score (8/10 vs 5/10)
- Better fit for enterprise (5/10 vs 1/10)
- Better fit for mid-market (5/10 vs 2/10)
Pros & Cons
17hats
Pros
- Combines CRM, contracts, invoicing, payments, scheduling and to-dos, so a solo business can replace several tools with one.
- To-do workflows and advanced workflows automate recurring tasks and document or email sends for each client.
- Unlimited contacts and projects and three users are included, with one predictable flat price.
- A free CRM plan, a restartable 7-day trial and a 30-day money-back guarantee lower the risk of trying it.
- Built-in financial reports such as profit and loss and sales tax suit owners who handle their own books.
Cons
- It has no Kanban boards, Gantt charts or team chat, so it is weak as a team project management tool.
- Time tracking, scheduling, recurring billing and QuickBooks sync are all paid add-ons.
- Reviewers cite a limited mobile app, a cluttered interface and limited form customization.
- Users have reported QuickBooks sync errors that created duplicate payments, and some scheduled emails failing to send.
- It has no live chat support, and records are inaccessible after cancellation unless exported first.
GroupOffice
Pros
- The Community edition is free and open source under AGPL-3.0 with unlimited users, so there are no per-seat costs.
- Professional is a perpetual licence at €439 for up to 100 users, far cheaper than subscription CRMs for a team that size.
- Data can stay on your own servers or in a Dutch datacentre, and the vendor cites GDPR compliance, two-factor authentication and encryption.
- Standard protocols (ActiveSync, CalDAV, CardDAV, IMAP, WebDAV) sync mail, contacts and calendars to native apps on phones and desktops.
- The Studio module and custom fields let administrators build their own modules.
Cons
- CRM features centre on contacts, newsletters and tickets. No pipeline, lead scoring or sales analytics were found.
- Few user reviews exist, and most date from 2019 to 2020, so there is little recent independent evidence.
- Updates, phone support and managed setup cost extra through annual contracts.
- The vendor's site does not clearly show the hosted Online price.
Not sold on either?
Frequently Asked Questions
GroupOffice scores higher on our CRM criteria: 6.3/10 against 4.8/10 for 17hats. The largest gap is in Cost: 5/10 for 17hats and 9/10 for GroupOffice.
Yes, both 17hats and GroupOffice have a free plan.
17hats is the better fit for freelancers: we rate it 9/10 for them, against 4/10 for GroupOffice.
