TrueContext

TrueContext is the platform previously sold as ProntoForms. The Ottawa-area company behind it was founded in 2001 and renamed in 2023. Teams use a low-code, drag-and-drop builder to create mobile forms with conditional logic. Field technicians then fill them out on phones or tablets, including offline, to record inspections, audits, safety checks, asset data, and service visits. Completed submissions can produce PDF, Word, or Excel reports automatically, and dispatchers can push jobs to technicians. It works best for mid-sized and enterprise field service, manufacturing, and utility organizations that need to standardize data capture across large mobile workforces. Pricing is per organization, not per user. The Digital plan starts at 400 USD per month for the whole team, billed annually. The Intelligent and Elite tiers are quoted by sales and add SSO, group dispatch, camera-to-text, a ServiceNow connector, record history, webhooks, and multi-language forms. Every plan includes offline use, SOC 2 Type 2, HIPAA, and FDA 21 CFR Part 11 support. Integrations named by the vendor and on review sites include ServiceNow, Salesforce (a paid add-on on the upper tiers), SharePoint, Microsoft 365, Google Workspace, and Zendesk. The main limitation is scope. TrueContext is a data-capture and workflow layer, not a maintenance management system, so it has no native asset registry, preventive maintenance scheduling, or spare parts tracking. The Digital tier also caps form size and data sources, and the 400 USD monthly entry price is high for very small teams.