Famulor
6.7/10Famulor is a German no-code platform for building AI voice agents that handle inbound and outbound business calls, plus WhatsApp, SMS, email and chat.
Data last updated November 2026 · Our methodology
Overview
Famulor is a no-code platform for AI phone agents, run by BEK Service GmbH in Kempten, Germany, with offices in London and Dubai. Businesses use it to build voice agents that answer and place calls, book appointments in real time, transfer calls with or without a handover, collect keypad input, and pull structured data out of each conversation. The same agent can also work over WhatsApp, SMS, email, a web widget, and messengers such as Telegram, Slack and Teams. You build agents in a Flow Builder, and a workspace assistant called Milian can draft flows and prompts for you. Simulation testing and AI quality assurance help you check agents before they go live. Famulor suits small and mid-sized businesses and agencies, especially in Europe, that want EU hosting and GDPR paperwork without hiring engineers. Agencies get a white-label resale console. Pricing has a credit-based pay-as-you-go option and three subscription plans with included minutes and different limits on concurrent calls and campaigns. Plus is €35 a month or €27 a month billed yearly, Pro is €129 or €103, and Agency is €259 or about €216. Scale and Enterprise plans are custom-priced. Famulor advertises more than 1,000 integrations along with webhooks, a REST API, MCP support, and bring-your-own-carrier SIP trunks. The main limitation is cost. Reviewers note that phone charges based on call destination, call recording, number fees and a 30-second minimum per call come on top of the advertised per-minute rate. Because of these extras, total costs can climb at high volume.
Our Rating
Who Famulor is best for
Best software for AgenciesGood fit
It has a dedicated Agency plan, a white-label resale console and reseller per-minute rates.
The no-code setup and low entry plans are aimed at business owners rather than developers.
Inbound call handling, call transfers, multichannel messaging and QA scorecards fit support work.
Outbound campaigns and real-time appointment booking support lead qualification.
Less suited
A REST API and webhooks are available, but reviewers describe the product as built for business owners, not developers.
Pros & Cons
Pros
- Agents can be built without code, and the Milian assistant drafts flows and prompts.
- One agent covers phone, WhatsApp, SMS, email, a web widget and several messengers.
- EU hosting, GDPR paperwork and a German contracting entity suit European buyers.
- Simulation testing and AI quality assurance help agents be checked before launch.
- Agencies get white-label resale and lower per-minute rates.
Cons
- Phone charges based on call destination, call recording and number fees come on top of the per-minute rate.
- Calls have a 30-second minimum, and included plan minutes do not roll over.
- Plans auto-renew and fees are non-refundable, according to MakerStack.
- Reviewers find the interface crowded, and the site gives conflicting language counts.
- Setup is self-service rather than hands-on, which may not suit every business.
Key Features
Famulor Pricing
Pay as you go
- 5 campaigns
- 1 concurrent call
- 10 knowledge bases
- €0.15 per minute
- 20 mid-call actions
- 800 credits at signup
Plus
or €324/year (save 23%)
- 5 campaigns
- 10 knowledge bases
- 2 concurrent calls
- 50 mid-call actions
- 100 minutes included
- 3,000 credits per month
- €0.13 per extra minute
Pro
or €1,236/year (save 20%)
- 20 campaigns
- 20 knowledge bases
- 3 concurrent calls
- 100 mid-call actions
- 667 minutes included
- 20,000 credits per month
- €0.13 per extra minute
Agency
or €2,590/year (save 17%)
- 3,000 CRM contacts
- 5 concurrent calls
- 50 knowledge bases
- Unlimited campaigns
- 200 mid-call actions
- 1,667 minutes included
- 50,000 credits per month
- €0.11 per extra minute
Frequently Asked Questions
Pay as you go costs nothing to start and includes 800 signup credits, after which calls cost €0.15 per minute. There is no ongoing free plan.
Yes. Reviewers report extra phone charges that depend on the call destination, separate billing for call recording, and phone number fees. A German local number is about €2.50 a month plus a €5.99 setup fee.
Yes, but only on the custom-priced Enterprise tier, which lists SAML SSO, audit logs, data residency and an uptime SLA.
Famulor says its services are hosted in the EU and are GDPR-ready.
Yes. Famulor supports bring-your-own-carrier SIP trunks, and it also offers a REST API, webhooks and MCP.
Pricing changed on August 15, 2026. Existing customers keep their current plan and pricing through December 31, 2026.
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