
Dynamic Yield
6.7/10Dynamic Yield is an enterprise personalization platform owned by Mastercard. It gives e-commerce and digital brands product recommendations, A/B testing, search and triggered messaging.
Data last updated November 2026 · Our methodology
Overview
Dynamic Yield, now part of Mastercard, is an experience optimization platform. It personalizes websites, apps and messages for large digital businesses, mainly retailers, along with restaurants, travel brands and financial institutions. Its core is algorithmic product recommendations, A/B and multi-armed bandit testing, audience segmentation and personalized content. Semantic and visual search, a conversational shopping assistant called Shopping Muse, and a Profile Anywhere API that shares user affinity data across channels sit on top of that core. The Reconnect module sends triggered emails, such as cart abandonment and product view follow-ups. It can send them through a native HTML editor or pass JSON payloads to an existing email provider such as Emarsys. Developers get Experience APIs, server-side and client-side recommendation APIs, product feeds, and mobile SDKs for Kotlin, Swift and React Native. Documented platform integrations include Shopify (with Hydrogen and checkout personalization), Salesforce Commerce Cloud, SAP Hybris, Magento, commercetools, mParticle and Narvar. No prices are published. Third-party sources say the license grows with served visitors, email opens or monthly active users, and that quotes add onboarding and support fees. Capterra lists a starting point of about 35,000 USD per year. The platform suits mid-market and enterprise brands with heavy traffic and front-end developers on staff. The biggest drawback is cost and effort: reviewers call it expensive and say implementation can go page by page and need HTML, CSS and JavaScript skills. Smaller stores usually choose lighter tools.
Our Rating
AI Software6.7/10
Marketing6.7/10
Who Dynamic Yield is best for
Best software for E-commerceGood fit
Recommendations, product feeds, search and integrations with Shopify, Salesforce Commerce Cloud and Magento are built for online retailers.
Quote-based pricing that starts around 35,000 USD a year and a scalable architecture are aimed at large organizations.
Developers get extensive Experience APIs, mobile SDKs and client-side scripting for headless setups.
Marketers get templates, segmentation and testing, though deeper customization needs developer help.
Less suited
It can work for larger mid-market brands, but several sources say smaller companies struggle to fit the cost into their budgets.
There is no free tier, no public pricing, and the entry cost is reported at tens of thousands of dollars a year.
Pros & Cons
Pros
- Recommendation algorithms and A/B and bandit testing are mature, and its G2 A/B testing score is 9.1.
- Customer success and support are strong, with a G2 quality of support score of 9.1.
- Developers get a wide API surface, including Experience APIs, server-side recommendations, a Profile Anywhere API and mobile SDKs for Kotlin, Swift and React Native.
- It has ready-made integrations with Shopify, Salesforce Commerce Cloud, SAP Hybris, Magento and commercetools.
- Reconnect can send triggered emails natively or through an email provider you already use, such as Emarsys.
Cons
- No pricing is published, and the entry cost is reported at around 35,000 USD a year plus onboarding fees.
- Deeper customization needs HTML, CSS and JavaScript skills.
- Reviewers say implementation can be slow and has to be done page by page.
- It does not include SMS campaigns or social media tools, so many brands still pay for a separate email or SMS platform.
- Some reviewers want more detailed campaign-level reporting.
Key Features
Dynamic Yield Pricing
Enterprise (custom quote)
- No free tier or published free trial
- Capterra lists a starting price of about 35,000 USD per year
- Quote-based pricing that scales with served visitors, email opens or monthly active users
- One-time onboarding fee and ongoing program-support fees, according to third-party sources
Frequently Asked Questions
No. Pricing is quote-based, and neither G2 nor Capterra lists a free trial. Capterra gives a starting price of about 35,000 USD per year.
Mastercard. It bought Dynamic Yield from McDonald's and closed the deal in April 2022. The product is now part of Mastercard's Data and Services organization.
Yes. Its Reconnect module sends triggered emails, such as cart abandonment and product view messages. You can build them in a native HTML editor or trigger an existing email provider through a REST API.
The developer documentation lists Shopify (including Hydrogen 2 and checkout personalization), Salesforce Commerce Cloud, SAP Hybris, Magento 2, commercetools, mParticle and Narvar.
Yes. There are mobile SDKs for Kotlin, Swift and React Native, along with server-side Experience APIs.
Usually not. Reviewers and comparison sites describe it as enterprise-priced and say it takes developer effort to implement.
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