Brightpearl

Brightpearl is a cloud retail management system, or retail ERP, from Sage. It is built for multichannel retailers and wholesalers that sell through their own web stores, marketplaces, physical shops and wholesale accounts. Order management, inventory across several locations, purchasing, warehouse management with barcode scanning, a built-in CRM and reporting all run on one platform. Its finance side has a retail accounting module that is fed directly by order and stock activity. Businesses that keep their books elsewhere can connect Xero, QuickBooks Online or Sage Intacct instead. Configurable automation rules handle order routing, allocation, fulfilment and invoicing without custom development. Inventory Planner adds demand forecasting and suggested purchase orders. Brightpearl says it targets retailers with roughly 2 million to more than 100 million pounds in revenue. Pricing is quoted per customer, with no public price list, and every quote includes unlimited users. Brightpearl scopes each project before contract, and implementation is guided, with an average go-live of about 120 days. Integrations include Shopify, Magento, ShipStation, Stripe and Square, plus carriers such as Royal Mail, USPS, DPD and FedEx. The main limitation is that it is an operations platform first. Reviewers mention high cost, a steep learning curve and less customisation than full ERP suites.