monday CRM vs Odoo Comparison
Compare monday CRM vs Odoo features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 7.2/10 |
| Customization | 8/10 | 9/10 |
| Analytics | 7/10 | 7/10 |
| Integration | 8/10 | 8/10 |
| Support | 7/10 | 5/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 8/10 | 7/10 |
| Cost | 6/10 | 8/10 |
| Scalability | 7/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $18/user/mo Basic | €31/user/mo Standard |
| Estimated cost for 10 users | $180/mo Basic | Free One App Free |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
monday CRM vs Odoo cost by team size
| Team size | monday CRM | Odoo |
|---|---|---|
| 1 user | Contact for pricing | FreeOne App Free |
| 5 users | $90/moBasic | FreeOne App Free |
| 10 users | $180/moBasic | FreeOne App Free |
| 25 users | $450/moBasic | FreeOne App Free |
| 50 users | $900/moBasic | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Support score (7/10 vs 5/10)
Why choose Odoo
- Has a free plan (monday CRM does not)
- Higher Cost score (8/10 vs 6/10)
- Higher Customization score (9/10 vs 8/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 7.2/10 for Odoo. The largest gap is in Ease of Use: 8/10 for monday CRM and 5/10 for Odoo.
Odoo has a free plan; monday CRM does not list one.
