Krayin CRM vs Salesforce Sales Cloud Comparison
Compare Krayin CRM vs Salesforce Sales Cloud features, pricing, and more.
Last updated: November 2026
Krayin CRM
6.3/10
Free, MIT-licensed, self-hosted CRM built on Laravel and Vue.js, made by Webkul for SMBs and developers who want to customize how they manage leads, contacts and sales.
Salesforce Sales Cloud
7.2/10
Salesforce Sales Cloud is a cloud CRM for managing leads, opportunities, forecasts and sales workflows, sold in editions from a free two-user suite to enterprise AI bundles.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.2/10 |
| Analytics | 4/10 | 9/10 |
| Cost | 9/10 | 2/10 |
| Customization | 9/10 | 10/10 |
| Ease of Use | 5/10 | 4/10 |
| Integration | 5/10 | 10/10 |
| Scalability | 5/10 | 10/10 |
| Security | 6/10 | 9/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $20/mo Krayin CRM Hosting | $25/user/mo Starter Suite |
| Estimated cost for 10 users | Free Open Source (self-hosted) | $250/mo Starter Suite |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | Not listed | |
| Mobile Access | Not listed | |
| Collaboration | Not listed | |
| Marketing Automation | Not listed | |
Which One Should You Choose?
Why choose Krayin CRM
- Lower estimated cost for 10 users: Free vs $250/mo
- Higher Cost score (9/10 vs 2/10)
- Higher Ease of Use score (5/10 vs 4/10)
- Better fit for startups (7/10 vs 4/10)
- Better fit for small business (7/10 vs 5/10)
Why choose Salesforce Sales Cloud
- Higher Analytics score (9/10 vs 4/10)
- Higher Integration score (10/10 vs 5/10)
- Better fit for enterprise (10/10 vs 4/10)
- Better fit for sales teams (9/10 vs 6/10)
Pros & Cons
Krayin CRM
Pros
- The core is MIT-licensed and free, with no per-user fees.
- The Laravel and Vue.js codebase is modular and easy for PHP developers to extend.
- Products and quotes are included in the free core.
- The project is active, with about 24k GitHub stars.
- Managed hosting at 20 USD per month includes unlimited users.
Cons
- Self-hosting needs PHP 8.3, MySQL or MariaDB and at least 3 GB of RAM, so it takes technical skill.
- Premium extensions are expensive one-time purchases, such as VoIP at 4,500 USD.
- The extension ecosystem is smaller than SuiteCRM's.
- Two-factor authentication is a paid extension rather than built in.
- No mobile app is mentioned on the official site.
Salesforce Sales Cloud
Pros
- AgentExchange (formerly AppExchange) and built-in Slack integration give it the widest ecosystem of add-on apps and connectors among CRMs.
- Admins can tailor objects, Flow automation and dashboards in great depth, and reviewers on Capterra and SoftwareFinder repeatedly praise its customization and reporting.
- It scales from a free two-user suite to enterprise editions with sandboxes, high API allowances and security tooling such as Security Center and Data Detect.
- Agentforce AI is built in, with prospecting agents, pipeline forecasting insights and call coaching added in the Winter 27 release.
- Gartner has named it a Leader in CRM Sales Platforms for 20 years in a row, according to Salesforce.
Cons
- List prices rose again in September 2026. Core costs $195 and Advanced $395 per user per month, roughly 11 and 13 percent above the Enterprise and Unlimited editions they replaced.
- Many capabilities are paid extras, including API access on Pro, Agentforce, Sales Dialer and Revenue Intelligence, so the real budget is well above the entry price.
- Pro Suite and higher editions require annual contracts, and analysts note that downgrading mid-contract is difficult.
- Reviewers say small businesses often need an in-house admin or paid partners to run it, and that they use only a fraction of the features they pay for.
- Capterra gives it 4.0 out of 5 for ease of use, and G2 reviewers cite a steep learning curve for new users.
