Judge.me vs Qualified (2026): Pricing, Features & Verdict
Judge.me is our pick, scoring 7.1/10 against 6.3/10 for Qualified on our Marketing criteria. Its biggest advantage: higher Cost score (10/10 vs 2/10). Only Judge.me has a free plan.
Last updated: November 2026
Judge.me
7.1/10
Judge.me is a Shopify app that collects and displays product reviews, star ratings, photo and video reviews, and testimonials for online stores.
Qualified
6.3/10
Qualified sells Piper, an AI SDR agent. Piper talks with B2B website visitors and inbound leads over chat, voice, video and email, qualifies them, and books sales meetings.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.3/10 |
| Scalability | 6/10 | 8/10 |
| Ease of Use | 8/10 | 6/10 |
| Customization | 6/10 | 6/10 |
| Security | 5/10 | 7/10 |
| Support | 7/10 | 9/10 |
| Cost | 10/10 | 2/10 |
| Integration | 7/10 | 8/10 |
| Analytics | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $15/mo Awesome | Contact for pricing |
| Estimated cost for 10 users | Free Free | Contact for pricing |
| Features | ||
| E-commerce Features | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Chatbots | Not listed | |
| Voice and Audio | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
| Enterprise Controls | Not listed | |
Judge.me vs Qualified cost by team size
| Team size | Judge.me | Qualified |
|---|---|---|
| 1 user | FreeFree | Contact for pricing |
| 5 users | FreeFree | Contact for pricing |
| 10 users | FreeFree | Contact for pricing |
| 25 users | FreeFree | Contact for pricing |
| 50 users | FreeFree | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who Judge.me and Qualified suit
Judge.me fits small business better; Qualified fits enterprise and marketing teams better.
| Audience | Judge.me | Qualified |
|---|---|---|
| Small Business | 9/10The generous free plan and flat 15 dollar paid plan suit small Shopify stores. | 2/10Prices are quote-only, with estimates around 68,000 USD a year, and the product depends heavily on Salesforce. |
| Enterprise | 3/10It runs only on Shopify, and comparisons point enterprise brands toward Yotpo. | 8/10The Enterprise and Ultimate tiers support up to 5M web sessions a month, SAML SSO and a Salesforce sandbox. |
| Marketing Teams | 6/10Ecommerce marketers can use it for social proof and Klaviyo integration, but it does not run campaigns. | 8/10Demand generation teams use it to turn website traffic and nurture leads into pipeline. |
| Mid-Market | 6/10Growing brands can use it, though some move to Yotpo or Okendo as they outgrow it. | 6/10It fits mid-market firms that run Salesforce, but reviewers say the total cost is high for this segment. |
| E-commerce | 10/10It is a Shopify review app built for online stores. | Not rated |
| SaaS Companies | Not rated | 8/10Named customers include Asana, Box, Brex and Lattice, and there is a dedicated solution for converting product-led free trials. |
| Sales Teams | Not rated | 9/10Piper is built to do inbound SDR work: it qualifies visitors and books meetings for reps. |
| Social Media Teams | 3/10The paid plan syncs reviews to Meta and TikTok Shop. | Not rated |
| Startups | 9/10Reviewers recommend it for bootstrapped stores that don't yet have a review app. | Not rated |
Which One Should You Choose?
Why choose Judge.me
- Has a free plan (Qualified does not)
- Higher Cost score (10/10 vs 2/10)
- Higher Ease of Use score (8/10 vs 6/10)
- Better fit for small business (9/10 vs 2/10)
Why choose Qualified
- Higher Scalability score (8/10 vs 6/10)
- Higher Security score (7/10 vs 5/10)
- Better fit for enterprise (8/10 vs 3/10)
- Better fit for marketing teams (8/10 vs 6/10)
Pros & Cons
Judge.me
Pros
- The free plan includes unlimited reviews, photo and video reviews, and rich snippets, which reviewers call the most generous free tier in the category.
- The paid plan is a flat 15 dollars a month instead of being priced by order volume.
- It has about 49,700 Shopify App Store reviews averaging 5.0, and it is listed as Built for Shopify.
- It can import reviews from Loox, Yotpo and Stamped, which makes switching easier.
- It integrates with Klaviyo, Gorgias, Shopify Flow and Mailchimp.
Cons
- It works only on Shopify, and support for WordPress, BigCommerce and Duda has been dropped.
- Reviewers describe its widget design as functional rather than polished compared with Loox.
- Some merchants report that reviews sync to the Shop app only partially.
- Some merchants report theme conflicts after installation and disputes with support over who caused them.
Qualified
Pros
- Salesforce integration goes deep: Piper reads and writes CRM data, routes by territory and syncs transcripts. Qualified also ranks first on the Salesforce AppExchange.
- One agent covers website chat, voice, video and email follow-up, so inbound leads are engaged at every stage from first visit to booked meeting.
- Customer ratings are very high. G2 shows about 4.9 out of 5 from more than 1,500 reviews, and reviewers often praise the customer success team.
- Plan limits are published: web sessions and email contacts are listed for each tier, so buyers can size a plan before talking to sales.
- Security basics are documented: annual SOC 2 Type II audits, AES-256 encryption at rest, annual third-party penetration tests, and SAML SSO with Okta, Azure and OneLogin.
Cons
- No prices are published. Third-party estimates put Premier around 68,000 USD a year at list price, which rules out most small businesses.
- It covers inbound only: there is no dialer, LinkedIn automation or outbound sequencing, so outbound needs separate tools.
- Reviewers say first-time setup of routing, qualification criteria and field mappings is complex, and the admin interface takes time to learn.
- Data is stored only in AWS US-East, and the vendor says it offers no EU storage option.
- Since the Salesforce acquisition, reviewers report that support for non-Salesforce CRMs gets less emphasis, which is a risk for HubSpot-centric teams.
Not sold on either?
Frequently Asked Questions
Judge.me scores higher on our Marketing criteria: 7.1/10 against 6.3/10 for Qualified. The largest gap is in Cost: 10/10 for Judge.me and 2/10 for Qualified.
Judge.me has a free plan; Qualified does not list one.
Judge.me is the better fit for small business: we rate it 9/10 for them, against 2/10 for Qualified.
